Ryan Lamar
Laramie,WY
Summary
Detail-oriented banking specialist known for exceptional customer service and compliance monitoring. Experience in developing staff training programs to enhance team performance and drive customer satisfaction.
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
10
10
years of professional experience
2003
2003
years of post-secondary education
Work History
Personal Banker
US Bank
Laramie, WY
06.2024 - Current
- Managed client interactions to identify financial needs and provide tailored solutions.
- Processed loan applications efficiently, ensuring compliance with banking regulations.
- Assisted customers in navigating online banking tools to improve accessibility and convenience.
- Facilitated account openings and closings, ensuring accurate documentation and customer satisfaction.
- Conducted thorough account verifications to mitigate fraud and ensure security.
- Collaborated with team members to enhance cross-selling opportunities and service delivery.
- Resolved customer inquiries through effective communication and problem-solving skills.
- Educated clients on investment options, supporting informed financial decisions.
- Provided personalized financial advice, fostering long-term client relationships.
- Developed knowledge of banking products to better serve customer financial goals.
- Monitored compliance with bank policies, reducing risk and enhancing operational integrity.
- Supported branch initiatives by delivering exceptional service and meeting performance targets.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
Store Manager
GNC - General Nutrition Centres
Laramie, WY
12.2023 - 08.2024
- Developed staff training programs to enhance product knowledge and sales techniques.
- Implemented visual merchandising strategies to optimize product placement and increase sales.
- Monitored sales performance and adjusted strategies to meet revenue targets.
- Conducted regular team meetings to foster communication and address operational challenges.
- Oversaw inventory management to ensure accurate stock levels and minimize shrinkage.
- Coordinated promotional events to drive customer engagement and boost store traffic.
- Analyzed customer feedback to identify areas for service improvement and enhance satisfaction.
- Executed daily cash handling procedures to ensure accurate financial reporting.
- Fostered a positive team culture through recognition programs and performance incentives.
- Trained staff on operational compliance and customer service best practices.
- Directed loss prevention initiatives to safeguard company assets and minimize theft.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Head Chef Dietary Manager
Ivinson Memorial Hospital d
Laramie, WY
04.2016 - 12.2021
- Managed kitchen operations to enhance workflow efficiency and improve service delivery.
- Implemented cost-control measures that reduced food waste and optimized ingredient usage.
- Led menu planning sessions to create seasonal offerings and meet dietary restrictions.
- Supervised food preparation to ensure consistency in taste and presentation across all dishes.
- Conducted staff training on cooking techniques and food handling best practices.
- Ensured compliance with food safety regulations through regular audits and inspections.
- Streamlined inventory management processes to minimize shortages and overstock situations.
- Coordinated with dietary staff to develop meal plans for patients with specific health needs.
- Established recipe standardization protocols to maintain dish quality and portion control.
- Collaborated with suppliers to negotiate contracts and secure competitive pricing for food products.
- Developed training materials for new hires to facilitate onboarding and skill development.
- Created a positive work environment that encouraged teamwork and professional growth.
- Reviewed customer feedback to refine menu offerings and enhance guest satisfaction.
- Researched culinary trends to incorporate innovative dishes into hospital dining options.
- Organized kitchen schedules to ensure adequate staffing during peak meal times.
- Trained new kitchen staff in food safety regulations and proper cooking techniques.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.
Education
Laramie High School
Laramie , WYSome College (No Degree) - History
University of Alaska
Anchorage, AKSkills
- Financial advising
- Loan processing
- Compliance monitoring
- Account management
- Team collaboration
- Performance analysis
- Cross-selling strategies
- Conflict resolution
- Effective communication
- Staff training and development
- Problem solving
- Visual merchandising
- Inventory management
- Client relationship management
- Increased revenue
- Attention to detail
- Customer satisfaction
- Sales strategy
- Cash handling
- Fraud prevention
- Loan application expertise
- Cross-selling and upselling
- Professional appearance
- Opportunity identification
- Rapport building
- Banking
Accomplishments
- Americorp award scholarship
- IAFF internship graduation
- Young Alaskans building affordable housing award
Timeline
Personal Banker
US Bank
06.2024 - Current
Store Manager
GNC - General Nutrition Centres
12.2023 - 08.2024
Head Chef Dietary Manager
Ivinson Memorial Hospital d
04.2016 - 12.2021
Laramie High School
Some College (No Degree) - History
University of Alaska