Cappi VonFange
Benton,KS
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Elite Customer Service Supervisior
Marriott International, Inc.
06.2016 - 11.2024
- Proven experience providing customer support in busy call center environment.
- An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
- Strategic-relationship and partnership-building skills listen attentively, solve problem creatively and use tact and diplomacy to achieve win-win outcomes.
- Adapted quickly to changing priorities, maintaining a high level of customer satisfaction during peak periods.
Education
No Degree - Gender Studies
Fort Hays State University
Hays, KS08-1990
Skills
- Problem-solving
- Handling escalations
- Time management
- Customer service
- Multitasking and organization
Timeline
Elite Customer Service Supervisior
Marriott International, Inc.
06.2016 - 11.2024
No Degree - Gender Studies
Fort Hays State University
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