Capri French
Philadelphia,PA
Summary
Highly motivated and detail-oriented individual with strong written and verbal communication skills and highly organized. Skills in management, scheduling, and communication. Seeking an environment that offers a greater challenge and the opportunity to use people skills to build relationships and to leverage my expertise to contribute to the efficiency and success of ones company.
Overview
3
3
years of professional experience
Work History
Supervisor
UPS
Philadelphia
10.2021 - 11.2023
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles
- Established clear expectations for employees and created a positive work environment through open communication and accountability
- Processed orders, forms, applications, and requests
- Used software such as Excel and Microsoft to perform data entry functions.
- Handled confidential information with discretion and professionalisms
- Prepared and edit documents, presentations for internal and external use.
- Coordinate and schedule meetings ensuring all logistics are handled efficiently
- Developed and maintained filing systems for confidential documents and records.
Crew Member
Dunkin'
Jenkintown
01.2021 - 01.2023
- Consistently met monthly customer service objectives
- Maintained positive, empathetic, and professional attitude towards customers
- Employee of the month June 2022, December 2022, May 2023
- Ensured customer satisfaction through acute knowledge of products and inventory
- Handled customer complaints professionally and promptly.
Hostess
The Ways Restaurant
Glenside
09.2020 - 01.2021
- Responded to customer questions about hours, seating, and menu information
- Demonstrated strong multitasking skills, such as answering phone calls, greeting guests, and updating reservation logs
- Took reservations by phone and walk-ins, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
Bachelor of Arts - Marketing (incomplete)
Temple University
Philadelphia, PA06.2022
Jenkintown High School
Jenkintown, PA06.2021
Skills
- Excellent verbal and written communication skills
- Fluent in data entry and data management
- Impeccable organizational skills
- Excellent time management skills and strong work ethic
- Proficient in Microsoft Office, email, and social media
Timeline
Supervisor
UPS
10.2021 - 11.2023
Crew Member
Dunkin'
01.2021 - 01.2023
Hostess
The Ways Restaurant
09.2020 - 01.2021
Bachelor of Arts - Marketing (incomplete)
Temple University
Jenkintown High School