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I am an experienced professional with a strong background in customer service, administrative support, and medical billing and coding. I take pride in my attention to detail, organizational skills, and dedication to delivering excellent service. I am a Certified Billing and Coding Specialist and hold a certificate in medical billing and coding from the University of Houston. I’m currently pursuing a Bachelor of Science in Computer Information Systems at Lamar University to expand my technical and business expertise.
I’m proficient in ICD-10, CPT, and HCPCS coding systems, as well as Microsoft Office, Google Suite, and healthcare data systems. I’ve managed front desk operations, scheduled appointments, maintained documentation, coordinated safety training, and handled transactions with professionalism and accuracy.
In my previous roles at Global Rescue & Safety, Home Depot, and Brookshire Brothers, I’ve developed strong communication skills and a passion for helping both customers and team members succeed. I thrive in fast-paced environments and am always focused on contributing to smooth operations and positive outcomes.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Customer-focused professional with a background in administrative support and software design, currently advancing studies in Computer Science at Capilano University. Demonstrates strong skills in customer service, teamwork, and sales support, with a proven ability to adapt and communicate effectively in dynamic environments. Multilingual capabilities enhance service delivery and foster positive customer experiences in retail settings.

Motivated college student majoring in business marketing with 3+ years of customer service experience eager to learning new skills and trades with a passion for music, film and photography!

CAPRICE ARCHULETA

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Administrative Assistant

Assistant Office Manager

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Bridal Stylist

Sales Associate

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Associate of Science - Communications

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Administrative Assistant

Assistant Office Manager

Receptionist

Bridal Stylist

Sales Associate

Associate of Science - Communications

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