Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lacie Hartford

Jasper,Texas

Summary

I am an experienced professional with a strong background in customer service, administrative support, and medical billing and coding. I take pride in my attention to detail, organizational skills, and dedication to delivering excellent service. I am a Certified Billing and Coding Specialist and hold a certificate in medical billing and coding from the University of Houston. I’m currently pursuing a Bachelor of Science in Computer Information Systems at Lamar University to expand my technical and business expertise.

I’m proficient in ICD-10, CPT, and HCPCS coding systems, as well as Microsoft Office, Google Suite, and healthcare data systems. I’ve managed front desk operations, scheduled appointments, maintained documentation, coordinated safety training, and handled transactions with professionalism and accuracy.

In my previous roles at Global Rescue & Safety, Home Depot, and Brookshire Brothers, I’ve developed strong communication skills and a passion for helping both customers and team members succeed. I thrive in fast-paced environments and am always focused on contributing to smooth operations and positive outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Global Rescue & Safety
03.2018 - 01.2021
  • Executed accurate data entry tasks that enhanced the integrity of information systems.
  • Cultivated strong customer relations by promptly addressing inquiries and resolving issues.
  • Streamlined office organization processes to improve efficiency and accessibility of documents.
  • Coordinated and scheduled meetings to optimize team collaboration and project timelines.

Cashier / Sales Associate

Home Depot
12.2019 - 05.2020

Managed cash handling processes to ensure accuracy and accountability in daily transactions.
• Provided exceptional customer service to enhance the overall shopping experience and foster customer loyalty.
• Executed effective sales promotions to boost product visibility and drive increased sales revenue.
• Demonstrated extensive product knowledge to assist customers in making informed purchasing decisions.
• Processed transactions efficiently to maintain a seamless checkout experience for customers.

Cashier / Sales Associate

Brookshire Brothers
09.2015 - 11.2017

Managed cash handling procedures to ensure accuracy and accountability in financial transactions.
• Executed product promotions that effectively increased brand awareness and customer engagement.
• Delivered exceptional customer service by addressing inquiries and resolving issues in a timely manner.
• Processed sales transactions efficiently while maintaining a high level of customer satisfaction.

Education

Bachelor of Science - Computer Information Systems

Lamar University
Beaumont, TX

Certificate - Medical Billing and Coding

University of Houston
Houston, TX

Associate of Arts - undefined

Lee College
Baytown, TX

General Studies

Angelina College
Lufkin, TX

Skills

  • Customer Service & Sales
  • Medical Billing & Coding
  • Administrative Support
  • Communication & Teamwork
  • Time Management
  • Microsoft Office & Google Suite
  • Data Entry & Recordkeeping
  • Cash Handling & POS Systems

Certification

  • Certified Billing and Coding Specialist (CBCS)
  • National Healthcareer Association (NHA)

Languages

English
Native or Bilingual

Timeline

Cashier / Sales Associate

Home Depot
12.2019 - 05.2020

Administrative Assistant

Global Rescue & Safety
03.2018 - 01.2021

Cashier / Sales Associate

Brookshire Brothers
09.2015 - 11.2017

Bachelor of Science - Computer Information Systems

Lamar University

Certificate - Medical Billing and Coding

University of Houston

Associate of Arts - undefined

Lee College

General Studies

Angelina College
Lacie Hartford