Caprice Savanah
Baytown,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Houston Methodist
01.2021 - 04.2024
- Captured patient vitals, blood pressure, height, weight, and temperature
- Performed finger sticks, urine dips, and pregnancy tests
- Secured pregnant patients to NST and completed lab work
- Set up for and assisted doctors in exams and procedures such as pap smears
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Medical Assistant
Digestive And Liver Disease Consultants - Houston
01.2019 - 12.2020
- Proficient in obtaining patient medical history and vital signs (i.e., temperature, blood pressure, and pulse), promptly recording data in ECW or EPIC and communicating patient concerns with doctor
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Taught patients about medications, procedures, and care plan instructions.
- Verify patient pharmacy information and refill prescription orders under approval of doctor
- Under physician approval, verify patient pharmacy and medication information to order prescription refills
Patient Access Representative
First Texas Hospital - Houston
07.2018 - 12.2018
- Greet patients, obtain and enter demographics, clinical, and financial information into patient database to complete registration process for treatment or hospitalizations
- Verify insurance eligibility, calculate and collect expected cost for services rendered, and ensure deposits balanced at the end of shift
- Answer phones, complete medical record requests, and prepare patient charts
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
Patient Registration Representative
Allied Health Services - Houston
09.2011 - 03.2016
- Coordinated with patients to cancel and reschedule all appointments
- Maintained all medical records for patients as per required guidelines
- Answered insurance, prescription, and billing questions
- Maintained a neat and clean lobby at all times
- Evaluated physician notes and instructions for patients
- Evaluated forms and ensured compliance with all required guidelines
- Scheduled special procedures as needed for outpatient or inpatient facilities
Education
Certificate in Medical Assisting -
Cameron College
New Orleans, LA09.2012
Spring High School
01.2011
Skills
- 10-key by touch
- Billing
- Epic
- WellApp
- EClinicalWorks
- Insurance Verification
- Medical Office Experience
- Medical Scheduling
- Vital Signs
- Athena
- Care4
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
Timeline
Medical Assistant
Houston Methodist
01.2021 - 04.2024
Medical Assistant
Digestive And Liver Disease Consultants - Houston
01.2019 - 12.2020
Patient Access Representative
First Texas Hospital - Houston
07.2018 - 12.2018
Patient Registration Representative
Allied Health Services - Houston
09.2011 - 03.2016
Certificate in Medical Assisting -
Cameron College
Spring High School
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