Caprice Stevenson
Hillside,IL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walgreens
Westchester, IL
05.2021 - Current
- Greeted customers and identified their needs.
- Answered phone calls from customers promptly and courteously.
- Kept work area neat, clean, and well-stocked at all times.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Provided information about products and services available to customers.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Handled cash register operations accurately during peak times.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education
High School Diploma -
Proviso West High School
Hillside, IL05-2022
Associate of Arts - Graphic Design
Triton College
River Grove, ILSkills
- Guest Services
- Inventory Control
- Team Collaboration
- Customer Support
Timeline
Customer Service Associate
Walgreens
05.2021 - Current
High School Diploma -
Proviso West High School
Associate of Arts - Graphic Design
Triton College
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