Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cara Cliff

Saint Charles,MO

Summary

Professional with strong communication and negotiation skills, adept in building and maintaining client relationships. Proven ability to drive sales, meet targets, and adapt to changing market conditions. Strong team collaborator with focus on achieving results and delivering consistent performance. Skilled in Salesforce CRM software, lead generation, and customer service.

Overview

13
13
years of professional experience

Work History

Chiropractic Office Assistant

Amplify Life Chiropractic
02.2025 - Current
  • Increased office efficiency with proficient use of practice management software for billing and insurance claims processing.
  • Developed patient education materials, promoting understanding and payment of treatment plans and wellness strategies in Microsoft 365.
  • Responsible for sale of supplements, medical instruments, and orthotics for patients.

Inside Sales Representative

Enhancify Finance
10.2024 - 02.2025
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Used CRM software to maintain detailed contact logs and account records.

Substitute Teacher

Kelly Services
08.2024 - 10.2024
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.

Inside Sales Representative 2

FTL Finance
02.2017 - 07.2024
  • Successfully increased new contractor registrations by 65% by utilizing a compelling sales pitch and persuasion tactics.
  • Exceeded sales targets and quotas by 44% to contribute to overall sales goals and revenue of company.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Onboarded and mentored colleagues in company practices, prospecting and closing techniques to enhance leadership, Salesforce reporting, & acquisition abilities.
  • Developed and implemented sales strategies to increase customer loyalty and retention.

Account Success Manager 2

FTL Finance
01.2021 - 12.2022
  • Facilitated effective orientation programs to enable new hires to quickly adapt and navigate through organizational policies, protocols, and practices.
  • Developed and implemented sales strategies to increase customer loyalty and retention.
  • Prepared and submitted reports to keep management informed of sales activities and progress.

Inside Sales Representative

FTL Finance
02.2017 - 12.2020
  • Educated clients on new products or services to increase customer engagement with FTL Finance.
  • Successfully developed and updated onboarding materials to match marketplace and company changes.
  • Established a reputation for surpassing service standard goals through the cultivation of empathetic client relationships.

Flight Attendant

GoJet Airlines
03.2013 - 01.2017
  • Promoted efficient operations by facilitating seamless communication between flight deck and cabin crew prior to and during flights.
  • Provided passenger assistance including luggage handling and onboard announcements.
  • Supported passengers with special needs and provided assistance to wheelchair passengers.

Education

Bachelor of Science - Parks, Recreation, And Leisure

University of Missouri - Columbia
05.2012

Associate of Arts - Business Administration

St. Louis Community College
05-2010

Skills

  • Customer service
  • Cheerful and energetic
  • Exceptional Communicator
  • Relationship Development
  • Consultative Sales Strategies
  • Teamwork and Collaboration
  • Excellent Time Management
  • Salesforce Proficient

Timeline

Chiropractic Office Assistant

Amplify Life Chiropractic
02.2025 - Current

Inside Sales Representative

Enhancify Finance
10.2024 - 02.2025

Substitute Teacher

Kelly Services
08.2024 - 10.2024

Account Success Manager 2

FTL Finance
01.2021 - 12.2022

Inside Sales Representative 2

FTL Finance
02.2017 - 07.2024

Inside Sales Representative

FTL Finance
02.2017 - 12.2020

Flight Attendant

GoJet Airlines
03.2013 - 01.2017

Associate of Arts - Business Administration

St. Louis Community College

Bachelor of Science - Parks, Recreation, And Leisure

University of Missouri - Columbia

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