PRINCESS BECERRA
Chandler,US
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Chiropractic Office Assistant
Lundgren Chiropractic/east Valley Pain
Chandler, AZ
09.2025 - Current
- Assisted chiropractors during patient examinations and treatments.
- Answered phones, scheduled appointments and managed calendars.
- Provided exceptional customer service and addressed patient inquiries promptly.
- Maintained patient records and ensured compliance with confidentiality standards.
- Implemented office procedures to improve workflow and enhance patient experience.
- Managed inventory of office supplies and chiropractic equipment efficiently.
Receptionist/Bookkeeping Administrative Assistant
Hastings & Hastings, P.C. Law Firm
Chandler, US
07.2023 - 05.2025
- Schedule 20+ daily appointments, enhancing team efficiency and surpassing targets.
- Managed client appointments and ensured timely communication with clients.
- Mentor new schedulers, ensuring adherence to best practices and procedures.
- Assisted clients in completing intake forms and gathering necessary information.
- Greeted clients and visitors, ensuring a welcoming atmosphere at the law firm.
Customer Service Associate
Walmart
Chandler, US
06.2021 - 12.2022
- Resolved customer issues, boosting satisfaction and loyalty through effective solutions.
- Optimized checkout processes, cutting wait times and improving customer flow.
- Maintained clean checkout areas, contributing to a welcoming store atmosphere.
- Mentored new staff on procedures and service, fostering improved team performance.
Education
Certified Medical Assistant -
Pima Medical Institute
10.2025 - 06.2026
High School Diploma -
Chandler High School
Chandler, AZSkills
- Patient Billing
- Customer Service
- Customer support
- Scheduling
- Computer Skills
- Organizational Skills
- Multitasking
- Attention to Detail
- Problem Solving
- Teamwork
- Communication
- Active Listening
Languages
- Spanish
- English
Timeline
Certified Medical Assistant -
Pima Medical Institute
10.2025 - 06.2026
Chiropractic Office Assistant
Lundgren Chiropractic/east Valley Pain
09.2025 - Current
Receptionist/Bookkeeping Administrative Assistant
Hastings & Hastings, P.C. Law Firm
07.2023 - 05.2025
Customer Service Associate
Walmart
06.2021 - 12.2022
High School Diploma -
Chandler High School