Cara Baker
Provo,Utah
Summary
Experienced with conflict resolution, intuitive assistance and on the spot problem solving. Able to utilize strategic thinking to navigate complex situations. Organized and kind with the ability to adapt to dynamic environments.
Overview
14
14
years of professional experience
Work History
Solar Central Operations Consultant
BrightOps
08.2022 - Current
- Maintained accurate records of sales communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Informed Sales Representatives of policies and procedures.
- De-escalated and resolved sales and customer complaints with punctual, polite and professional service.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Coordinated with cross-functional teams to ensure seamless service delivery.
- Streamlined documentation process, reducing turnaround time for contract approvals.
Museum Collections Employee
BYU Museum of Art
01.2021 - 08.2022
- Responsible for matting, framing, and hanging works of art for the university museum.
- Worked in the vaults and galleries to ensure correct care of art and prevent damage.
- Responsible for detail oriented work, transporting art, and knowing how to handle works.
- Responsible for computer documentation of artworks into The Museum System.
- Initiative based discovery of solutions and anticipation of problems before they occurred.
- Worked well in a crucial team setting, providing support and guidance.
Building Cleaner
BYU Building Care Crew
08.2020 - 12.2020
- Responsible for keeping on campus dormitories clean. Worked to determine daily task completion.
- Worked unsupervised and generally independently.
- Completed self appointed tasks in a timely manner
- Took initiative in unexpected situations and developed the skill of responding calmly under pressure.
Lifeguard
City of Winters
06.2019 - 08.2020
- Responsible for maintaining a safe aquatic environment at all times
- Greeting and interacting with patrons in a professional and cheerful manner.
- Created preventative safety measures and enforced rules.
- Managed money transactions
- Taught swim lessons (including interacting with children and consulting with parents)
- Maintained cleanliness in bathrooms as well as cleanliness of overall pool deck
- Kept up with ongoing training and ensured a good understanding of all policies in order to answer patron questions
Store employee
Morgan’s of California
01.2012 - 01.2020
- Responsible for welcoming customers to the family owned small business
- Conducted golf cart tours, weighing and bagging fruit, nuts and candy, boxing and packaging orders, grinding fruit for jam, labeling bags and jars and restocking shelves
- Ensured a good customer experience by maintaining an attitude of excitement and kindness
Education
High School Diploma -
Winters High School
undefined
BYU Provo
02-2026
No Degree - Art History
Utah Valley University
Orem, UT07-2028
Skills
- Self-motivated
- Problem-solving abilities
- Detail-oriented
- Positive attitude
- Intuitive thinker
- Able to work without direct supervision
- Bilingual
- Conflict resolution
- Organizational skills
- Call management
Languages
Spanish
Professional Working
Timeline
Solar Central Operations Consultant
BrightOps
08.2022 - Current
Museum Collections Employee
BYU Museum of Art
01.2021 - 08.2022
Building Cleaner
BYU Building Care Crew
08.2020 - 12.2020
Lifeguard
City of Winters
06.2019 - 08.2020
Store employee
Morgan’s of California
01.2012 - 01.2020
undefined
BYU Provo
High School Diploma -
Winters High School
No Degree - Art History
Utah Valley University