Cara Hunt
BEMIDJI,United States
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
16
16
years of professional experience
Work History
Pharmacy Technician
Iverson Corner Drug
03.2018 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Resolved third-party billing, computer system and customer service issues.
Operations Manager
Papa Murphy's Take And Bake Pizza
07.2007 - 03.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Blackduck Secondary
Blackduck, MN06.2007
Skills
- Assisting Pharmacists
- Ordering and Stocking Medications
- Proper Labeling Procedures
- Problem-Solving Skills
- Medicare and Medicaid Processes
- Time Management
- FDA and HIPAA Compliance
- Insurance Claim Processing Software
- Cash Register Operation
- Drug Utilization Review
- Organization and Prioritization
- Prescription Preparation
Timeline
Pharmacy Technician
Iverson Corner Drug
03.2018 - Current
Operations Manager
Papa Murphy's Take And Bake Pizza
07.2007 - 03.2018
High School Diploma -
Blackduck Secondary
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