Cara Jones
Dayton,OH
Summary
Trustworthy and Reliable Dental professional with a strong background in Dental Insurance processes, as well as Clinical knowledge.
Overview
7
7
years of professional experience
Work History
Dental Insurance Coordinator
Dayton Comprehensive Dentistry
02.2022 - 09.2024
- Reduced billing errors by consistently verifying insurance eligibility prior to service delivery.
- Negotiated pre-authorizations for necessary dental procedures, securing coverage for vital treatments otherwise not covered.
- Assisted patients in completing necessary paperwork for filing claims, ensuring timely submission of required documentation.
- Improved patient satisfaction by efficiently managing dental insurance claims and coordinating with providers.
- Managed accounts receivable, decreasing outstanding balances through diligent follow-up with both patients and insurers.
- Ensured timely payment collection from both patients and insurance companies by diligently tracking outstanding balances.
Certified Dental Assistant
Advanced Dentistry of Dayton
01.2021 - 02.2022
- Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
- Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
Certified Dental Assistant
Alex Bell Dental
10.2017 - 12.2020
- Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
- Took dental images following strict patient protection rules, applying lead aprons.
- Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
- Enhanced office efficiency by maintaining accurate records, scheduling appointments, and managing inventory.
Education
DATS- Dental Assistant Training School
Springboro, OH2017
West Carrollton High School
West Carrollton, OH2016
Skills
- Insurance processes
- Customer service and assistance
- Insurance claims processing
Timeline
Dental Insurance Coordinator
Dayton Comprehensive Dentistry
02.2022 - 09.2024
Certified Dental Assistant
Advanced Dentistry of Dayton
01.2021 - 02.2022
Certified Dental Assistant
Alex Bell Dental
10.2017 - 12.2020
DATS- Dental Assistant Training School
West Carrollton High School