Cara Mascetti
Merrimack,NH
Summary
Dedicated Administrative Assistant with a proven track record at Henley Enterprises, excelling in customer service and data organization. Expert in Microsoft Excel and adept at fostering professional relationships, significantly enhancing office efficiency and team morale. Skilled in managing sensitive information and streamlining office operations, contributing to a positive and productive work environment.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Henley Enterprises
Manchester, NH
06.2019 - 01.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Education
Ged -
Nashua Adult Education
Nashua, NH06.2005
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Administrative support
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Office management
- Scheduling and calendar management
- Dedicated team player
- Excel spreadsheets
- Recordkeeping
- Verbal communication
- Data organization
- Professional and mature
Timeline
Administrative Assistant
Henley Enterprises
06.2019 - 01.2025
Ged -
Nashua Adult Education