Cara Norris
Glasgow,KY
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Skilled in social media promotion and communication, consistently fostering positive relationships and workplace efficiency.
Overview
5
5
years of professional experience
Work History
Cosmetologist
Two Brunette’s Hair Company
Glasgow, KY
07.2024 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Cosmetologist
Panache Salon And Spa
Bowling Green, KY
09.2022 - 07.2024
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Front Desk Receptionist
Panache Salon And Spa
Bowling Green, KY
10.2020 - 09.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Seasonal Worker
Bath and Body Works, Limited Brands
Bowling Green, KY
10.2019 - 12.2019
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Education
Certificate Of Completion - Cosmetology
Lindsey Institute of Cosmetology
Bowling Green07.2022
Associate - Interdisciplinary Studies in Heath And Science
Western Kentucky University
Bowling Green05.2020
Glasgow High School
Glasgow, KY05.2018
Skills
- Social skills
- Excellent Communication
- Active Listening
- Licensed Cosmetologist
- Sanitation Practices
- Product Knowledge
- Social Media Promotion
- Quick Learner Aptitude
- Data Entry
- Telephone skills
Timeline
Cosmetologist
Two Brunette’s Hair Company
07.2024 - Current
Cosmetologist
Panache Salon And Spa
09.2022 - 07.2024
Front Desk Receptionist
Panache Salon And Spa
10.2020 - 09.2022
Seasonal Worker
Bath and Body Works, Limited Brands
10.2019 - 12.2019
Certificate Of Completion - Cosmetology
Lindsey Institute of Cosmetology
Associate - Interdisciplinary Studies in Heath And Science
Western Kentucky University
Glasgow High School