Cara Price
Spring Hill,FL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
Best dry cleaners
Spring Hill, Florida
10.2023 - 10.2024
- Assisted customers with inquiries and provided product recommendations.
- Processed customer transactions efficiently and accurately at the register.
- Managed customer complaints and resolved issues to ensure satisfaction.
- Collaborated with team members to improve service delivery and workflows.
- Maintained cleanliness and organization of the service area and equipment.
- Developed strong relationships with regular customers to enhance loyalty and trust.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
Manager
Tra-tel RV Park
Tucson, Arizona
04.2016 - 04.2018
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw daily operations, maintaining efficiency and quality standards.
Quality Control Inspector
Staples Distribution Center
Portland, Oregon
08.2004 - 06.2011
- Conducted thorough inspections of incoming and outgoing shipments for quality assurance.
- Utilized scanning equipment to verify product accuracy and condition.
- Documented inspection results and communicated findings to warehouse management.
- Ensured that all products met customer requirements prior to shipment.
Education
General Education Development
Albany , ORSkills
- Customer service
- Complaint resolution
- Product knowledge
- Transaction processing
Timeline
Customer Service Representative
Best dry cleaners
10.2023 - 10.2024
Manager
Tra-tel RV Park
04.2016 - 04.2018
Quality Control Inspector
Staples Distribution Center
08.2004 - 06.2011
General Education Development