CARA SCHMIDT
Boulder,CO
Summary
Experienced Optometric Technician with excellent attention to detail and communication skills. Committed to helping Optometrists deliver top-quality care to patients. Highly competent in using EHR, industry standard equipment, and instruments to conduct preliminary testing.
Overview
6
6
years of professional experience
Work History
Optometric Technician
Pearle Vision
Boulder, CO
01.2025 - Current
- Assisted in patient intake by gathering medical histories and visual needs.
- Performed preliminary vision tests including Auto Refraction, Tonometry, and Retinal Imaging.
- Educated patients on proper contact lens care and hygiene practices.
- Provided exceptional customer service to enhance patient experience and satisfaction.
- Answered phone calls from customers inquiring about services offered by the practice.
- Utilized electronic health record systems for accurate and efficient patient data management.
- Trained new staff on optometric testing procedures and clinic protocols.
- Processed insurance claims, verifying coverage and explaining benefits to patients.
- Assisted Optometrists with remote exams as a local technician through Digital Optometrics.
- Scheduled appointments for patients according to their needs and preferences.
DOGGIE DAYCARE AND BOARDING ASSISTANT MANAGER
GUNBARREL VETERINARY HOSPITAL
Boulder, CO
03.2022 - 09.2025
- Helped oversee the daily operations of the doggie daycare and boarding facility.
- Trained new employees in animal care knowledge, customer service protocols, and safety regulations.
- Conducted performance reviews.
- Communicated with clients to address questions, concerns, and needs, to provide quality customer service.
- Interviewed potential job candidates and made hiring recommendations to the general manager.
- Administered medications to animals.
- Cared for up to 70 dogs at a time.
- Greeted customers and offered assistance.
- Performed cleaning tasks, keeping the salon neat and organized.
- Provided accurate information about products, memberships, and prices both in person and over the phone.
- Built relationships with potential customers by providing helpful advice on product and membership selection.
- Assisted with training and mentoring new team members.
- Provided excellent service by anticipating needs, and responding promptly to requests.
- Demonstrated ability to interact with residents in a friendly, professional manner.
SALES ASSOCIATE
VERANDA SUN
Boulder, CO
10.2021 - 03.2022
SERVER
GOLDEN WEST SENIOR LIVING
Boulder, CO
06.2020 - 08.2021
FOOD EXPEDITOR
TANGERINE
Boulder, CO
08.2019 - 06.2020
- Cleaned and sanitized to optimize food safety and comply with health department regulations.
- Prepared and served food to residents.
- Memorized preferences to build relationships.
- Communicated effectively with caretakers and kitchen staff to meet the needs of the residents.
- Expedited orders efficiently and accurately to ensure customer satisfaction.
- Organized and managed the flow of meal orders in a fast-paced restaurant environment.
- Maintained communication between kitchen staff and waitstaff to ensure timely delivery of food.
- Greeted and seated customers.
- Maintained a clean, organized kitchen and dining room to ensure that safety and sanitation standards were met.
- Provided assistance to servers as needed during busy periods of operation.
Education
HIGH SCHOOL DIPLOMA -
FAIRVIEW HIGH SCHOOL
BoulderSkills
- Management Experience
- Customer service
- Attention to detail
- Time management
- Organizational skills
- Effective communication
- Customer rapport
- Computer skills
- Electronic health records
- Contact lens education
- Vision testing
- Patient scheduling
- Problem solving
- Insurance billing
- Problem-solving abilities
Timeline
Optometric Technician
Pearle Vision
01.2025 - Current
DOGGIE DAYCARE AND BOARDING ASSISTANT MANAGER
GUNBARREL VETERINARY HOSPITAL
03.2022 - 09.2025
SALES ASSOCIATE
VERANDA SUN
10.2021 - 03.2022
SERVER
GOLDEN WEST SENIOR LIVING
06.2020 - 08.2021
FOOD EXPEDITOR
TANGERINE
08.2019 - 06.2020
HIGH SCHOOL DIPLOMA -
FAIRVIEW HIGH SCHOOL