Summary
Overview
Work History
Skills
Timeline
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Cara Shelley

Chicago,IL

Summary

Specialty coffee professional with experience in sales, management and training. Skilled working in fast paced environments demanding strong organizational and interpersonal skills. Reliable, positive and committed to excellent customer service. Detail oriented and resourceful in problem solving.

Overview

11
11
years of professional experience

Work History

Midwest Account Executive

Caffe Umbria Coffee Roasters
Chicago, IL
07.2022 - Current
  • Promote success of all accounts in the midwest territory by being a reliable and knowledgeable resource
  • Cultivate relationships with clients to be a helpful and trusted asset
  • Successfully grew the market in 2023/2024 through capturing new business and expanding with existing customers
  • Conduct tastings and sales meeting in order to onboard new customers
  • Call on potential new partners within multiple pipelines including grocery, food service and hospitality to strategically develop new customer base
  • Conduct sight visits to ensure smooth installation of equipment
  • Diagnose equipment problems and resolve them promptly

Corporate Trainer

Hubbard and Cravens Coffee Roasters
Indianapolis, Indiana
08.2016 - 05.2021
  • Traveled and trained wholesale accounts nationally
  • Developed and implemented cafe manager training program
  • Assisted in operations with 4 retail locations, including 1 restaurant
  • Supervised cafe managers and promoted success of retail locations
  • Managed and developed training programs for university accounts including Ohio State University and Indiana University

Cafe Manager

Hubbard and Cravens Coffee Roasters
Indianapolis, Indiana
06.2015 - 08.2016
  • Forecasted demand and scheduled employees effectively to handle coverage needs
  • Tended to business administrative tasks such as payroll, inventory, and supply ordering
  • Recruited and hired employees to meet demands of cafe
  • Conducted staff evaluations
  • Cultivated a positive work environment

Shipping Manager

Hubbard and Cravens Coffee Roasters
Indianapolis, Indiana
02.2014 - 06.2015
  • Counted and maintained product inventory
  • Prepared all shipments for wholesale customers
  • Received and organized all incoming shipments
  • Organized pickup and delivery of freight loads

Skills

  • Account Management
  • Sales Strategies
  • Strong Leadership Ability
  • Excellent Written and Verbal Communication Skills
  • Work Well in Fast Paced Environments

Timeline

Midwest Account Executive

Caffe Umbria Coffee Roasters
07.2022 - Current

Corporate Trainer

Hubbard and Cravens Coffee Roasters
08.2016 - 05.2021

Cafe Manager

Hubbard and Cravens Coffee Roasters
06.2015 - 08.2016

Shipping Manager

Hubbard and Cravens Coffee Roasters
02.2014 - 06.2015

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Cara Shelley