Carah Morehead
Davenport
Summary
With over 3 years of experience, I bring a dependable and analytical approach to any team. Throughout my career, I have maintained a highly productive, efficient, and quality-driven environment. Attention to detail and exceptional organizational skills are key strengths. Creating enjoyable customer/client experiences and establishing meaningful connections is a point of pride. Effective communication is a strong attribute, prioritizing open and clear communication with co-workers and management.
Overview
3
3
years of professional experience
Work History
Processing Manager
Topp Tier Cards, LLC
10.2022 - 03.2025
- Created production schedules to effectively fulfill production plans and meet process goals.
- Collaborated with director on process improvement initiatives to attain goals.
- Observed production control points and equipment and monitored personnel allocation and resources to meet quality standards.
- Managed high-volume workloads effectively to meet strict deadlines, prioritizing tasks based on urgency and importance.
- Adhered to all applicable compliance and regulatory requirements.
- Complied with established internal controls and policies.
Receptionist
City Line Vet Center
02.2024 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct doctors or other team members.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Medical Scribe
ScribeAmerica
07.2022 - 10.2022
- Entered data into a computerized patient record system using Epic.
- Worked closely with physician's in the emergency department.
- Completed extensive medical training.
- Learned how to type at a higher rate.
Crew Member
BRADY MART
02.2022 - 05.2022
- Worked as part of a team to complete efficient tasks and bring in top hauls.
- Work at the cash register.
- Communicated openly with the management team to ensure smooth workflows during each shift.
- Cleaned the offices and common areas, emptied the trash, and restocked the restroom supplies.
- Am capable of multitasking tasks such as grabbing items for customers from behind the counter, restocking items, helping my co-workers with any issues, and handling cash with great accuracy.
- I'm in charge of the cash register and dealing with money.
- Was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks.
- Making customers feel welcome is one of my goals.
- Developed a loyal clientele through friendly interactions, a positive attitude, and prompt assistance.
- Needed to be courteous and polite to difficult customers.
- Strictly adhered to protocols while remaining calm and efficient in emergency situations.
Education
High School -
Bettendorf High School
Bettendorf, IA05-2021
Skills
- Chart organization
- Reporting requirements
- Workflow understanding
- Adept multi-tasker
- Telephone etiquette
- Verbal and written communication
- Point-of-sale transactions
- Product promotion
- Customer service
- Business Strategy
- Cash Handling
- Performance improvement
- Customer engagement
- Team standards
- Computer skills
- Microsoft Word
- Scheduling coordination
Timeline
Receptionist
City Line Vet Center
02.2024 - 09.2024
Processing Manager
Topp Tier Cards, LLC
10.2022 - 03.2025
Medical Scribe
ScribeAmerica
07.2022 - 10.2022
Crew Member
BRADY MART
02.2022 - 05.2022
High School -
Bettendorf High School
Similar Profiles
Mirna CuellarMirna Cuellar
Maintenance Supervisor at Tier One Property Services LLCMaintenance Supervisor at Tier One Property Services LLC
Dylan MontgomeryDylan Montgomery
Arborist at Top Tier LLCArborist at Top Tier LLC
Skyler DavisSkyler Davis
Dispatcher at NWA Cards LLCDispatcher at NWA Cards LLC