Caraicka Pierre
Lauderdale Lakes,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Wawa
Plantation, FL
11.2023 - Current
- Provided product recommendations based on customer needs.
- Answered phone calls from customers promptly and courteously.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
Cashier
Pollo Tropical
Fort Lauderdale, FL
03.2023 - 11.2023
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
Team Member
KFC Taco Bell
Cooper City, FL
10.2022 - 03.2023
- Participated in training sessions for new employees when needed.
- Collaborated with team members to maximize productivity and efficiency.
- Assisted customers with product selection and ordering process.
- Operated cash registers to process payments from customers.
Education
Information Technology
Atlantic Technical College
Coconut Creek, FL08-2024
High School Diploma -
Dave Thomas Education Center
Coconut Creek, FL08-2021
Skills
- Software Installation
- Network configuration
- Technical Support
- Soft Skills
- Troubleshooting
- Hardware and Peripherals
Languages
English
Professional
French
Native/ Bilingual
Certification
- Soft Skills
- IT Fundamentals Pro
- PC Pro
- Cashier
- CCST Networking
- CompTIA A+
Timeline
Customer Service Associate
Wawa
11.2023 - Current
Cashier
Pollo Tropical
03.2023 - 11.2023
Team Member
KFC Taco Bell
10.2022 - 03.2023
Information Technology
Atlantic Technical College
High School Diploma -
Dave Thomas Education Center
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