Summary
Overview
Work History
Education
Skills
Websites
Projects
Affiliations
Work Preference
Accomplishments
Work Availability
Timeline
Generic
CARDEN CROCKETT

CARDEN CROCKETT

Lehi,UT

Summary

Detail-focused Technical Writer known for high productivity and efficiency in completing tasks. Specialized skills include complex technical documentation, instructional design, and process improvement. Excel in clear communication, critical thinking, and problem-solving to enhance understanding and usability of technical information for diverse audiences. Strive for clarity and precision in all written materials.

Overview

5
5
years of professional experience

Work History

Sales Associate

Sierra Trading Post
01.2024 - Current
  • Provided accurate information about products, prices and services.
  • Conducted inventories on a regular basis to track stock levels.
  • Organized stockroom shelves according to size, color or style.
  • Maintained up-to-date knowledge of store merchandise and policies.

Grant Writing

Cache Community Band
Logan, UT
01.2024 - 05.2024
  • Submitted an application for the Cache Community Band for the FY24/FY25 Utah Division of Arts & Museums Grant
  • Communicated with the client to determine fiscal earnings and need for the project and managed it according to deadlines

Client Research

TC Talk Podcast
Logan, UT
01.2023 - 05.2023
  • Analyzed academic text to determine efficient advertising methods for a Technical Communication Podcast, compiling our findings and patterns along the way
  • Performed ethically conscious interviews with an account manager for global analysts on social media, as well as interviewed University Students to find trends

Cold Designs Manager

Project Solar
01.2022 - 01.2023
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.

Customer Support Specialist

Silhouette America
01.2021 - 01.2022
  • Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
  • Participated in team meetings to discuss strategies for improving customer experience.
  • Assisted customers with product installation, troubleshooting, and usage questions.

Home Warranty Authorization Agent

Old Republic Home Protection
01.2020 - 01.2021
  • Participated in regular team meetings to discuss new processes or changes in existing ones.
  • Maintained records of authorizations granted or denied according to company policies.
  • Documented customer interactions in order tracking system accurately and completely.
  • Assisted other departments with special projects related to the Authorization process.

Education

Bachelors Degree - Technical Communication & Rhetoric

Utah State University
Logan, UT
01.2025

Skills

  • Adobe/Microsoft Suite
  • Technical writing
  • Content management
  • Research analysis
  • Client communication
  • CAD Software
  • Marketing & Sales
  • Project Management
  • Team Management
  • Verbal and written communication

Projects

Book Manuscript, Utah State University, Logan, UT, 01/01/24 Grant Writing, Cache Community Band, Logan, UT, 01/01/24 Client Research, TC Talk Podcast, Logan, UT, 01/01/23

Affiliations

In my free time, I enjoy playing Dungeons and Dragons with my group of a few years. When I'm not doing that, I can be found reading, enjoying time with family and friends, or searching out the nearest body of water.

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureFlexible work hoursPaid time off401k matchHealthcare benefits4-day work week

Accomplishments

Deans List

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate

Sierra Trading Post
01.2024 - Current

Grant Writing

Cache Community Band
01.2024 - 05.2024

Client Research

TC Talk Podcast
01.2023 - 05.2023

Cold Designs Manager

Project Solar
01.2022 - 01.2023

Customer Support Specialist

Silhouette America
01.2021 - 01.2022

Home Warranty Authorization Agent

Old Republic Home Protection
01.2020 - 01.2021

Bachelors Degree - Technical Communication & Rhetoric

Utah State University

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