Cardileia Martinez
Stockton,CA
Summary
Motivated and detailed oriented, professional with experiencing customer service and leadership currently pursuing a path of veterinary technology passionate about animal care, health and well-being with a strong ability to stay organized and work efficiently and fast paced environment, eager to apply hands-on learning and continue developing skills and animal care and clinical support
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Work World
Stockton, CA
01.2024 - 02.2026
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored new staff on company policies and best practices.
- Analyzed sales data to identify trends and implement effective merchandising strategies.
- Developed schedules to maximize employee productivity during peak hours.
Sales Associate
Petco
Bakersfield, CA
01.2022 - 03.2023
- Assisted customers in selecting appropriate pet products and services to meet their needs.
- Maintained inventory accuracy through regular stock checks and replenishment of merchandise displays.
- Trained new sales associates on product knowledge and customer service techniques.
- Promoted loyalty program benefits, enhancing customer engagement and retention rates.
- Resolved customer inquiries and complaints, ensuring satisfaction with products and services provided.
Shift Lead Manager
McDonald's
Bakersfield, CA
01.2020 - 01.2022
- Supervised daily shift operations, ensuring efficient service and smooth workflow during high volume hours.
- Led and supported team members by assigning tasks, providing training, and maintaining a positive work environment.
- handled customer concerns professionally, revolving issues quickly to maintain satisfaction.
- Monitored inventory, restocked supplies, and ensured food safety and cleanliness standards were constantly met.
- managed cash handling, including register balancing and accurate end of shift reporting.
- assisted and improving teams performance by coaching staff and maintaining productivity goals.
Education
No Degree - Veterinary Technician
Carrington College/ Current
Stockton, CAHigh School Diploma -
Golden Valley High School
Bakersfield, CA06.2018
Skills
- Team building and leadership
- Problem-solving
- Customer service and engagement
- KPI tracking
- Fast Learner
- Time Management
Timeline
Assistant Store Manager
Work World
01.2024 - 02.2026
Sales Associate
Petco
01.2022 - 03.2023
Shift Lead Manager
McDonald's
01.2020 - 01.2022
No Degree - Veterinary Technician
Carrington College/ Current
High School Diploma -
Golden Valley High School