Nicki Wilson
Outreach Specialist
Elkin,NC
Summary
Creative, driven, and multidimensional professional. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Outreach Specialist
TEK Systems Global Services
08.2025 - Current
- Built and maintained contact and referrals database for leads across multiple counties affected by Hurricane Helene.
- Provided applicants with, flyers, brochures, and information.
- Assisted applicants with initial application process.
- Facilitated communication between clients and other service providers.
- Facilitated outreach activities to build community awareness.
Customer Service Representative
Weslacova
12.2024 - 08.2025
- Handle customer calls and accounts, data entry, safety compliance, and other administrative and office tasks that need my attention.
Inside Sales
Gardner Glass Products
01.2022 - 06.2024
- Completed quotes, sales orders, filing, and any other customer-related duties.
Office Clerk
Gardner Glass Products
09.2015 - 01.2022
- Greeted guests, handled incoming calls and message transfers, data entry, filing, and other office duties that required my attention.
CC Agent
Lowe’s Companies Inc.
06.2014 - 08.2015
- Conducted inbound and outbound calls, collections, maintained customer files.
Assistant Manager
Dollar Tree
11.2011 - 08.2015
- Manager functions, operational functions, training, stocking, register functions, maintained inventory.
Education
Bachelor of Arts - Undetermined
Liberty University
Lynchburg, VA05-2027
Bachelor of Science - Marketing
Gardner-Webb University
Boiling Springs, NCAssociate of Arts - Business Fundamentals
University of Phoenix
Phoenix, AZ05.2023
High School - undefined
East Wilkes High
01.1999
High School - undefined
North Iredell High
01.1997
Middle School - undefined
North Iredell Middle
01.1994
Skills
- Communication Skills
- Creative Problem Solving
- Business Writing
- Data Entry
Certification
- Basic Combat Training
- Army Service Ribbon
- Marksman Marksmanship Qualification Badge with Rifle Bar
- Marksman Marksmanship Qualification Badge with Grenade Bar
- Carpentry & Masonry Course
- United States Naval Construction Training Center Honor Student
- Army Reserve Component Achievement Medal
- National Defense Service Medal
- Army Reserve Components Overseas Training Ribbon
- Armed Forces Reserve Medal and Mobilization
Training
- Carpentry and Masonry
- Combat Lifesaver Course
- Military Police
Military Experience/Education
- Army National Guard/P1-Private
Brigade/Basic Combat Training
October 1999 - November 1999
Company C 3-10TH Infantry 3D Training
Fort Leonardwood, MS
- MOS School & Training/P1-Private
Engineer Brigade/ Gulfport Navy Training Center
December 1999 - February 2000
Company E 169TH Engineer Battalion 1ST
Gulfport, MS
- ARNG Home Station
September 1999 - January 2003
Company A 505th Engr Bn
North Wilkesboro, NC
- Active-Duty Training/P2-Private 2nd Class
Chisinau, Moldova
July 1, 2000 - July 15, 2000
- Operation Noble Eagle/P3-Private 3rd Class/MP
Defense Support
Fort Meade, MD
August 2002 - January 2003
Timeline
Outreach Specialist
TEK Systems Global Services
08.2025 - Current
Customer Service Representative
Weslacova
12.2024 - 08.2025
Inside Sales
Gardner Glass Products
01.2022 - 06.2024
Office Clerk
Gardner Glass Products
09.2015 - 01.2022
CC Agent
Lowe’s Companies Inc.
06.2014 - 08.2015
Assistant Manager
Dollar Tree
11.2011 - 08.2015
High School - undefined
East Wilkes High
High School - undefined
North Iredell High
Middle School - undefined
North Iredell Middle
Bachelor of Arts - Undetermined
Liberty University
Bachelor of Science - Marketing
Gardner-Webb University
Associate of Arts - Business Fundamentals
University of Phoenix