Caren Bangerter
West Valley,Utah
Summary
Versatile professional with a strong background in health benefits, customer service, and management. Demonstrated expertise in problem-solving, team management, and operational efficiency across various industries, including healthcare and food service. Committed to continuous learning and adapting skills to drive success in new fields, with a certification in integrative behavioral health.
Overview
1
1
Certification
21
21
years of professional experience
Work History
HBS Senior
Select Health
Murray, Utah
06.2025 - Current
- Assisted members with benefit concerns and questions. Facilitated claims processes and resolved case issues for members. I am trained on chat, secure messages, and small employer and individual lines of business.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Cook II
Intermountain Health/Select Health
Murray, UT
07.2023 - 06.2025
- Prepared meals for employees of Select Health on grill and chef's table, ensuring quality and taste.
- Collaborated with staff to design balanced menus that addressed employee dietary preferences and needs.
- Maintained cleanliness and organization in kitchen and food storage areas to promote food safety and efficiency.
- Operated kitchen equipment safely and efficiently for meal preparation.
Cook II
Primary Childrens Medical Center
Salt Lake City, Utah
08.2021 - 07.2023
- Prepared and cooked meals for children and families across main and Eccles kitchens, cross-training in all cook and prep positions to enhance kitchen flexibility.
- Prepared meals following dietary guidelines for patient health and safety.
- Monitored cooking times and temperatures to ensure food quality standards.
- Collaborated with staff to develop balanced menus that met diverse patient dietary needs.
- Trained new kitchen staff on safety protocols and cooking techniques, fostering a culture of safety and competency in the kitchen.
- Operated kitchen equipment safely and efficiently for meal preparation.
- Implemented sanitation practices in compliance with health regulations.
Sous Chef
Highland Cove Retirement Center
Milcreek, Utah
03.2021 - 08.2021
- Supervised kitchen staff, providing training and guidance on food preparation techniques.
- Managed kitchen inventory, ensuring proper stock levels and freshness of ingredients.
- Prepared and cooked meals for residents at retirement center, ensuring dietary preferences were met. Served and delivered meals to residents' rooms and dining tables, enhancing dining experience. Scheduled staff shifts and meal deliveries. Built personal relationships with residents, fostering a warm and welcoming environment.
- Helped prepare meals for residents at Highland Cove Retirement Center, ensuring they were nutritious and appealing.
Cook II
Salt Lake Regional Medical Center
Salt Lake City, UT
04.2014 - 03.2021
- Prepared and cooked nutritious meals for patients and hospital staff, meeting their dietary needs.
- Prepared meals according to nutritional guidelines and dietary restrictions.
- Assisted in menu planning and recipe development for diverse patient needs.
- Maintained cleanliness and organization of kitchen and food storage areas.
Assistant and General Manager/cook/cashier
Burger King
Draper, Sandy, Spanish Fork, Nephi, American Fork, UT
02.2009 - 04.2014
- Practiced time management and organization skills alongside daily cleaning tasks to maintain operational efficiency. I was trained in scheduling, payroll, inventory, food orders, health inspections, and all other assistant and general management duties. Delivered customer service and ensured customer satisfaction through effective communication and support. I managed a crew of 5-10 employees per shift. I am experienced in a high-stress, fast-paced environment, and I entered numbers and other information daily in the computer and books. Managed multiple locations, focusing on enhancing store operations and maintenance processes. I also trained employees and new hires and conducted interviews.
- Guided customers in selecting menu items based on preferences.
- Ensured dining and kitchen areas remained clean and organized for efficient service.
- Worked closely with team members to prepare food items quickly and accurately.
Cook/cashier
Tenneys Pizza
01.2011 - 01.2012
- Prepared and cooked pizzas to meet customer orders in fast-paced kitchen.
- Prepared and cooked pizzas following established recipes and standards.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of kitchen and dining areas.
Assistant and general manager
Costa Vida/Bajio
01.2010 - 01.2011
- Managed food preparation and cooking to ensure quality and consistency. I worked as a float manager at various locations including Murray, Orem, and Provo. Coordinated scheduling, payroll, inventory management, and daily administrative tasks to support operational efficiency. Trained employees and new hires, conducted interviews to build a skilled team.
- Supported daily operations management at various locations.
- Managed team scheduling to enhance staff coverage during busy periods.
- Supported training and onboarding of new employees for efficient performance.
Restaurant hostess
LaVigna
01.2009 - 01.2010
- Greeted and welcomed guests upon arrival to create a positive first impression.
- Managed guest seating and provided table service to enhance dining experience.
- Managed reservations and seating arrangements to optimize dining flow and guest experience.
- Assisted guests with inquiries, providing menu information and recommendations.
Recieving Associate
Wal Mart
American Fork, UT
08.2008 - 02.2009
- Received and inspected incoming merchandise to ensure quality standards.
- Assorted freight and stocked shelves to ensure product availability. Completed tasks efficiently and always finished early. Assisted other departments in completing tasks to support overall operations. Collaborated with team members to create a cohesive work environment.
- Organized stock on shelves and in storage areas for easy access.
- Collaborated with team members to maintain efficient workflow processes.
Cook/cashier
Little Caesars
01.2008 - 01.2009
- Prepared high-quality food items following established recipes.
- Prepared pizzas, dough, and sauces to meet high demand in fast-paced kitchen environment.
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of kitchen and dining areas.
Food prep/cashier
Wendys
Lehi, UT
09.2005 - 08.2008
- Operated cash register and prepared food for customers, ensuring timely service. Developed proficiency in speed and customer service, enhancing overall customer experience.
- Processed customer transactions accurately and efficiently at fast-paced restaurant.
- Assisted customers with menu selections and answered questions about offerings.
- Ensured cleanliness and organization of cashier area during shifts to provide a welcoming environment.
Education
High School Diploma -
Lehi High School
Lehi, UT05-2007
Skills
- Attention to Detail, Basic Math, Cash Handling, Computer Literate, Conflict Management, Critical Thinking, Customer Service, inventory, stocking freight, inspecting product, word processing, music production, creative art, fast learning, typing classes in school, computer skills, word processing, payroll, genealogical research, people friendly
- Member services
- Claims processing
- Food Preparation, Instructing and training, Internet Navigation, Inventory, Keyboarding, Microsoft Word, Negotiation, Organization, Problem Solving, Reading Comprehension, indexing, research analysis
- Food safety practices
Certification
Food Handlers Permit 05/2005 03/2025, ServSafe certification 02/2009 2019, Foundations of Shift Management through Burger King 02/2009 04/2014, Thomas Cuisine Management Certification, Certificate in integrative behavioral health, Completed 2/14/2024
Timeline
HBS Senior
Select Health
06.2025 - Current
Cook II
Intermountain Health/Select Health
07.2023 - 06.2025
Cook II
Primary Childrens Medical Center
08.2021 - 07.2023
Sous Chef
Highland Cove Retirement Center
03.2021 - 08.2021
Cook II
Salt Lake Regional Medical Center
04.2014 - 03.2021
Cook/cashier
Tenneys Pizza
01.2011 - 01.2012
Assistant and general manager
Costa Vida/Bajio
01.2010 - 01.2011
Assistant and General Manager/cook/cashier
Burger King
02.2009 - 04.2014
Restaurant hostess
LaVigna
01.2009 - 01.2010
Recieving Associate
Wal Mart
08.2008 - 02.2009
Cook/cashier
Little Caesars
01.2008 - 01.2009
Food prep/cashier
Wendys
09.2005 - 08.2008
High School Diploma -
Lehi High School