CAREN HAMAD
Centereach
Summary
Dynamic team leader with proven problem-solving skills at Sweetwaters Coffee & Tea, adept at empowering team members and enhancing workflow efficiency. Experienced in creative content production and social media strategy, driving engagement and brand awareness. Detail-oriented and collaborative, committed to achieving team goals and fostering a positive work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader
Sweetwaters Coffee & Tea
Smithtown
12.2021 - Current
- Demonstrated problem-solving and decision-making skills in resolving conflicts among team members and customers
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise
- Provided guidance on best practices for completing tasks efficiently and accurately
- Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed
- Managed and overlooks shift to ensure smooth workflow
Volunteer
Church On The Sound
Stony Brook
07.2018 - Current
- Organized and assisted with events, activities and programs to drive outreach initiatives
- Recruited and signed-up volunteers
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Prepares spaces for church events, installing, and creating decorations
- Leader in young adult group, prepares space weekly
- Manages social media for young adult groups Instagram page
- Increased brand awareness by developing and implementing effective social media strategies
Education
Bachelor of Arts - Business Administration And Management, Marketing
Stony Brook University
Stony Brook, NY05.2024
Associate of Arts - Liberal Arts
Suffolk County Community College
Selden, NY05.2020
Skills
- Teamwork and collaboration
- Effective Problem Resolution
- Detail-Oriented Mindset
- Team Leadership
- Problem-Solving Skills
- Creative Content Production
- Market research
- Customer Service
- Canva Proficiency
- Advanced Office 365 Skills
- Creative
Certification
Hootsuite Academy Social Media Marketing Certification
Timeline
Team Leader
Sweetwaters Coffee & Tea
12.2021 - Current
Volunteer
Church On The Sound
07.2018 - Current
Bachelor of Arts - Business Administration And Management, Marketing
Stony Brook University
Associate of Arts - Liberal Arts
Suffolk County Community College
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