Caren Hodges
Madison,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Direct Support Professional
Children's Aid And Family Services
08.2023 - Current
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Maintained clean, safe, and well-organized patient environment.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
Customer Service Representative
ShopRite
01.2017 - 07.2023
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Delivered prompt service to prioritize customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Security Manager
Ezzerra Security Agency
04.2012 - 12.2016
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Supervised team of [Number] security personnel during shift.
Education
High School Diploma -
Irvington High School
Irvington , New Jersey06.2004
Skills
- Behavior redirection
- Word Processing
- Goal Setting
- Meal Planning and Preparation
- Housekeeping tasks
- CPR Certification
- Fast Learner
- Childcare experience
Timeline
Direct Support Professional
Children's Aid And Family Services
08.2023 - Current
Customer Service Representative
ShopRite
01.2017 - 07.2023
Security Manager
Ezzerra Security Agency
04.2012 - 12.2016
High School Diploma -
Irvington High School
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