Compassionate and dedicated Behavior Technician with hands-on experience supporting individuals with behavioral challenges. Skilled in implementing behavior intervention strategies to promote positive outcomes and improve overall quality of life.
Overview
6
6
years of professional experience
Work History
DIRECT SUPPORT PROFESSIONAL
Broadstep
09.2023 - Current
Utilize various verbal and physical behavioral interventions
Document behaviors, activities, and incidents
Work as part of a multidisciplinary team, including operations, clinical and medical staff to support therapeutic and behavioral plans for our individuals
Provide and ensure complete service delivery healthily and safely that supports Broadstep's vision, mission and values.
RESIDENT ASSISTANT
Oaks Integrated Care
07.2023 - Current
Distribute and document all medications
Provide on-site consumer supervision
Train and direct in all ADL's including, assistance with hygiene, grooming, meal preparation, laundry, and household chores
Document observations and services provided to the consumer in progress notes.
DIRECT SUPPORT PROFESSIONAL
Bancroft
11.2021 - 04.2023
Developed strong and trusting rapport with patients to facilitate smooth, quality care
Aided with mobility and independence for disabled individuals and continually monitored safety
Provide direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living
Used approved crisis intervention techniques in emergencies
Communicate with residents, families, and guardians
DELIVERY ASSOCIATE
Amazon
09.2020 - 09.2021
Communicated effectively with dispatch regarding delivery progress and route detours
Provided customer service utmost professionalism and knowledgeable responses to maintain trust and company loyalty
Obeyed traffic laws and followed established traffic and transportation procedures.
RETAIL SALES ASSOCIATE
T Mobile
04.2018 - 05.2020
Maintained records related to sales, returns, and inventory availability
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
Trained and developed new sales team associates in products, selling techniques, and company procedures.
Education
HIGH SCHOOL DIPLOMA -
Willingboro High School
ASSOCIATE OF SCIENCE -
Rowan College
01.2013
Skills
Clear Communication
Crisis Management
Relationship Building
Problem Identification
Decision Making
Behavior Redirection
Time Management
Compassionate Client Care
Team Collaboration
Behavior redirection
Certifications Courses
CPR & AED for Adults and Pediatrics
Timeline
DIRECT SUPPORT PROFESSIONAL
Broadstep
09.2023 - Current
RESIDENT ASSISTANT
Oaks Integrated Care
07.2023 - Current
DIRECT SUPPORT PROFESSIONAL
Bancroft
11.2021 - 04.2023
DELIVERY ASSOCIATE
Amazon
09.2020 - 09.2021
RETAIL SALES ASSOCIATE
T Mobile
04.2018 - 05.2020
HIGH SCHOOL DIPLOMA -
Willingboro High School
ASSOCIATE OF SCIENCE -
Rowan College
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