Compassionate individual with keen eye and quality observation skills for marking the patient's mental and physical health. Ability to prioritize work and demonstrate organizational and time management abilities.
Overview
11
11
years of professional experience
Work History
Care Coordinator
DaVita
MD
01.2023 - Current
Used company software and databases to maintain records of services performed and patient conditions.
Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Built strong relationships with clients to deliver emotional support and companionship.
Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
Improved communication among healthcare providers, streamlining the coordination of services for patients.
Facilitated appointments and transportation for patients, streamlining access to essential medical services.
Developed patient education materials on chronic disease management, empowering patients to take active role in their health.
Case Management Assistant
Jersey City Medical Center
Jersey City, NJ
11.2021 - 12.2022
Working closely with case managers, assisting them with everyday duties making them more efficient and effective in their role
Responsible for helping patients and families in challenging situations find the help that they need within and outside the organization; including identifying the right community programs, treatment regimens, or public education resources to help with complex problems
Evaluating the effectiveness of treatment plans in conjunction with supervising case or social workers
Managing case files, verifying individuals' information, and ensuring referral information is accurate and secure
Following up with participant needs, writing case notes to document patients' progress and/or persistent issues, and making any additional referrals
Writing weekly progress reports for each patient and sharing them to the social work team and other teams within the organization as needed.
Patient Care Technician
Jersey City Medical Center
Jersey City, NJ
01.2016 - 01.2022
Provided compassionate patient focus and performed select care duties under the supervision of a registered nurse
Assisted patients with activities of daily living and ensured that the patients were comfortable
Obtained and recorded vital signs, weights and heights in the hospital systems and ensuring that all the information recorded is accurate
Assisted patients with mobility: ambulation, transfer, discharges, and ROM activities
Performed EKG's, phlebotomy, and blood glucose monitoring; observed and reported changes in patients' condition to the RN
Maintained phlebotomy equipment and inventory and all other duties as assigned and communicated any issues with the equipment
Improved the patients' experience and maintained a safe, clean, and healthy environment
Ensured that patient confidentiality was highly adhered to by following all HIPAA, and other rules and regulations.
Certified Nursing Assistant
Manhattan View Health Center
Union City, NJ
09.2014 - 04.2015
Observed resident physical and emotional status and referring deviations and problems of concern to the Supervisor in a timely manner
Properly used equipment, materials, and supplies in simple diagnostic and treatment procedures such as continuous passive motion device, blood glucose monitored machine and specimen collection
Communicated effectively with residents, their families, and other health professionals and attended to concerns in a professional manner
Assisted with nursing care tasks as assigned, administered catheter care on each shift for residents with Foley catheters
Completed all required documentation in a timely manner, attended scheduled educational inservices, and participated in performance improvement projects
Always ensured the safety of the residents, participated in assigned residents care plan meetings, read, and followed instructions on care plan and used proper transfer techniques.
HIV Counselor
Voluntary Counseling and Testing
Nairobi, Kenya
05.2013 - 10.2013
Provided prevention counseling, tested, and elicited partner testing as required by facility and Ministry of Health protocol
Implemented educational initiatives in targeted areas around the country and used government aided data to identify high-risk populations to involve them directly
Engaged in outreach recruitment activities, including identifying and collaborating with community agencies and organizations, educational presentations to groups, health fairs and other similar activities
Obtained blood or other sample for testing according to protocol and ensured client confidentiality as required by facility and regulation
Provided individuals with appropriate and updated community referral for follow-up counseling, medical evaluation and treatment, substance abuse counseling, support services and other services as needed
Collaborated with and maintained a working relationship with the facility management and other facility staff concerning HIV services.