Caren McGlone-Evans
Dynamic Patient Access Representative at South Jersey Radiology Association, recognized for enhancing patient scheduling efficiency and improving record accuracy. Skilled in multitasking and problem-solving, I effectively coordinated complex radiology appointments while maintaining professionalism and calm under pressure.Proven ability to adapt quickly and work collaboratively to achieve optimal patient care outcomes
Provide excellent customer service to each patient or care giver by giving them clear accurate directions for any testing that is scheduled. Reassuring them that they will be taken good care of when they come to for their appointment.
Work History
Patient Access Representative
24 Years 5 MonthsAchieved streamlined patient scheduling through effective management of incoming and outbound communications. Improved accuracy of patient records by updating demographics, insurance, and medical histories as required. Enhanced radiology testing process by coordinating appointments for MRI, CT scans, mammograms, ultrasounds, X-rays, PET/CT scans, bone scans, and nuclear tests.