Carena Platt
Las Vegas,NV
Summary
Dynamic and results-driven professional with extensive experience at UPS, excelling in warehouse safety and shipment auditing. Proven ability to enhance operational efficiency through effective training and proactive problem-solving. Skilled in employee management and adept at fostering teamwork to achieve high customer satisfaction. Committed to maintaining safety standards and optimizing logistics processes.
Overview
5
5
years of professional experience
Work History
Package Handler
United Parcel Service, UPS
10.2022 - Current
- Head of the safety department; trained new employees in-depth on safety procedures, and prioritized fixing safety concerns with management.
- Prepared pallets of boxes for easy transportation between customers and storage locations.
- Used hand-held scanners and physical logs to track item movements accurately.
- Removed jams and unblocked conveyor systems to maintain flow of goods.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Delivery Driver
GrubHub
06.2021 - 09.2024
- Verified orders prior to completing deliveries to avoid customer complaints.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Planned optimal routes to deliver multiple orders per trip, achieving strong performance ratings.
Shift Manager
McDonald's
10.2020 - 11.2022
- Kept employees operating productively and working on task to meet business and customer needs.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to enhance the customer experience and manage the storefront.
- Managed all cash handling within the restaurant with precision and accuracy, ensuring no errors occurred.
Education
Bachelor of Arts - Art
University of Nevada, Las Vegas
Las Vegas, NV08-2025
Skills
- Truck loading
- Material storage
- Product packing
- Shipment auditing
- Client relationships
- Warehouse safety
- Food safety compliance
- Customer complaint handling
- Shift management
- Money management
- Graphic arts design
- Traditional fine art skills
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Package Handler
United Parcel Service, UPS
10.2022 - Current
Delivery Driver
GrubHub
06.2021 - 09.2024
Shift Manager
McDonald's
10.2020 - 11.2022
Bachelor of Arts - Art
University of Nevada, Las Vegas
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