Carey Reeves
Greenwood,SC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Workforce Manager
TelAffects
08.2022 - Current
- Improved workforce efficiency by implementing data-driven scheduling and workload balancing.
- Streamlined communication channels to foster collaboration and improve overall team performance.
- Managed large-scale projects with cross-functional teams, effectively meeting deadlines and staying within budget constraints.
- Spearheaded process improvement efforts leading to greater efficiencies in daily operations and reduced overhead costs.
Inbound Call Center Representative
Telaffects
04.2022 - 08.2022
- Enhanced customer satisfaction by addressing inquiries and resolving issues in a timely manner.
Team Member
Chipotle
08.2020 - 09.2021
- Enhanced customer experiences by providing timely and accurate information on products and services.
OTM Sales Representative
Spectrum
01.2020 - 05.2020
- Expanded customer base through cold calling, networking, and relationship building.
Recruiter
Cydcor
01.2019 - 12.2019
- Worked independently to recruit new employees
- Handled database searches, calls, scheduling, new and current employee retention.
Assistant Catering and Marketing Manager
Chick-fil-A Five Points
- 12.2018
- Organized and delegated tasks to team members to make sure catering and marketing goals were met.
Marketing Intern
Chick-fil-A Five Points
- 05.2018
- Coordinated with nonprofits to fulfill donation requests
- Communicated with various organizations on options for fundraising
- Planed and introduced the marketing calendar for the first quarter of 2019.
Team Member
Chick-fil-A Five Points
- 05.2017
Education
BA-Public Relations, Mass Communications, and Journalism -
University of South Carolina
Skills
- Marketing
- Sales
- Leadership
- Recruiting
- Workforce Planning
- Adaptability
References
- Kelsey Lowe, Workforce Operations Executive (941)-226-5976
- Rachel Anderson, Marketing and Catering Director, Chick-fil-A Five Points, (803) 597-0975
- Anne Vogt, Girl Scout Troop Leader, 13 Years, (864) 350-7069
Girl Scout for 13 years.
Being a Girl Scout required dedication to personal growth and the betterment of the community. Over the 13 years, I invested time and effort into earning badges, developing leadership skills, and taking on responsibilities within the troop.
Timeline
Workforce Manager
TelAffects
08.2022 - Current
Inbound Call Center Representative
Telaffects
04.2022 - 08.2022
Team Member
Chipotle
08.2020 - 09.2021
OTM Sales Representative
Spectrum
01.2020 - 05.2020
Recruiter
Cydcor
01.2019 - 12.2019
Assistant Catering and Marketing Manager
Chick-fil-A Five Points
- 12.2018
Marketing Intern
Chick-fil-A Five Points
- 05.2018
Team Member
Chick-fil-A Five Points
- 05.2017
BA-Public Relations, Mass Communications, and Journalism -
University of South Carolina
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