Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carey Siciliano

Boynton Beach

Summary

Dynamic Merchandising Specialist at McKesson with a proven track record in optimizing product visibility and enhancing customer experiences. Skilled in vendor partnership development and customer service oversight, I successfully designed engaging displays and improved inventory management, driving sales performance and fostering strong relationships. Trustworthy and dedicated, I excel in fast-paced retail environments.

Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas.

Overview

15
15
years of professional experience

Work History

Merchandising Specialist

McKesson
03.2016 - Current
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Assembled quarter and full-size point of purchase promotional displays.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Optimized store displays and appearance via strategic merchandising.
  • Tracked and recapped key item performance.
  • Maintained product inventory and reordered items.
  • Established vendor performance metrics to evaluate service.
  • Changed displays to reflect new promotions.

Front End Supervisor/Pharmacy Technician

Save A Lot Pharmacy
02.2016 - 03.2017
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Monitored cash drawers in 4 checkout stations to verify adequate cash supply.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Mentored new sales associates to contribute to store's positive culture.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Submitted reports to senior management to aid in business decision-making and planning.

Front End Manager/Pharmacy Technician

Kings Pharmacy
05.2010 - 02.2016
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Oversaw cashier operations, bookkeeping, and security.
  • Coached employees through day-to-day work and complex problems.
  • Monitored cash drawers in 6 checkout stations to verify adequate cash supply.
  • Maintained strong customer relations and effective customer service standards.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Associate of Arts - Business

Lake-Sumter State College
Leesburg, FL

Skills

  • Customer service oversight
  • Retail sales expertise
  • Vendor partnership development
  • Relationship management
  • Pharmaceutical expertise
  • Trustworthy and dedicated

Timeline

Merchandising Specialist

McKesson
03.2016 - Current

Front End Supervisor/Pharmacy Technician

Save A Lot Pharmacy
02.2016 - 03.2017

Front End Manager/Pharmacy Technician

Kings Pharmacy
05.2010 - 02.2016

Associate of Arts - Business

Lake-Sumter State College

Similar Profiles

CREATE PROFILE