Cari Andrews

Provide housing voucher Administrative Support while serving as liasian between Plymouth Housing Group and Sound for 54 to 123 clients from 2007 - Present.

Collected and processed 54 - 123 Annual Recertification's each year within a 90 day time frame.

Communicate with Sound clinicians about SPC client housing inquiries and needs in order to resolve with Plymouth Housing and client landlord.

Served as main point of contact for SPC program at Sound beginning 2014.

• Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Interceded between employees during arguments and diffused tense situations.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Monitored front areas so that questions could be promptly addressed.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained inventory of office supplies and placed orders.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Transcribed Psychiatrist's Psychiatric Evaluations.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Conducted routine FAA Regulation testing at SeaTac International Airport Security Checkpoints.

Performed yearly FAA Regulation Inspections of Air Carrier Compliance, Security Checkpoint Compliance and Airport Security Compliance.

Attended FAA mandated trainings in New York, NY, Atlantic City, NJ and Oklahoma City, OK.

Assigned security compliance of Moses Lake, WA and Port Angeles, WA Airports.

Prepared Inspection and compliance reports for FAA Regulated citations based on outcome of Inspections.

Prepared citation reports for in flight Air Carrier civilians based on police reports obtained.