Cari Barron
Heartland Dental
Elkton,TN
1
Certification
30
years of professional experience
Professional dental care provider with significant experience in both oral health sales, maintenance and patient education. Adept at performing thorough cleanings, periodontal therapy, and advanced preventative care. Strong focus on team collaboration and adaptable to changing needs, ensuring optimal patient outcomes. Reliable, skilled in using dental technology, and valued for excellent interpersonal communication.
Work History
Registered Dental Hygienist, practice manager
29 Years 7 Months- Delivered comprehensive dental cleanings and preventative care to enhance patient oral health.
- Educated patients on effective oral hygiene practices and treatment options for improved outcomes.
- Collaborated with dental team to develop individualized patient treatment plans based on assessments.
- Utilized advanced dental equipment and tools to perform precise periodontal treatments and evaluations.
- Mentored junior hygienists, providing guidance on best practices and clinical procedures for skill development.
- Implemented infection control protocols, ensuring compliance with safety standards in clinical settings.
- Analyzed patient records and radiographs to assist in diagnosing oral conditions effectively.
- Enhanced workflow efficiency by streamlining appointment scheduling and patient management processes.
- Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
- Performed dental radiographs for accurate diagnosis and planning of treatments.
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Provided exceptional patient care by establishing rapport and addressing anxieties or concerns.
- Assessed periodontal status of patients using probing techniques, identifying areas requiring further attention or treatment planning modifications.
- Contributed to practice growth by delivering excellent customer service, resulting in increased patient retention rates.
- Utilized ultrasonic scaling devices to efficiently remove plaque and calculus buildup from teeth surfaces.
- Continuously updated professional knowledge through participation in continuing education courses, staying current with industry advancements.
- Maintained accurate medical and dental records by documenting important patient data in Software.
- Improved patient oral health by providing thorough dental cleanings and assessments.
- Coordinated hygiene inventory management by tracking supplies, placing orders and verifying receipt of items.
- Applied preventive materials such as fluoride varnishes or sealants to protect teeth from decay or sensitivity issues.
- Screened patients for signs of oral cancer during routine examinations, promoting early detection and intervention when necessary.
- Educated patients on proper oral hygiene techniques for optimal dental health and prevention of future issues.
- Administered local anesthesia as needed for dental procedures, ensuring patient comfort throughout the process.
- Strengthened communication skills by presenting complex information in an understandable manner to diverse patient populations.
- Performed preventive maintenance on dental equipment and resolved malfunctions by troubleshooting.
PMO, Practice Manager of Operations
3 Years- I have managed and overseen every aspect of running a successful dental practice, and other retail businesses. I have a proven track record of continuously meeting and surpassing sales goals, deadlines, tasks, meeting budgets, training both doctors and clinical/business staff, networking, marketing, community engagement, building strong teams that work towards accomplishing a common goal all while delivering state of the art medical care to patients. I know how to look and study metrics for projections/trends, read P/L’s, look at trends and adjust where is necessary to obtain the desired overall results. I am versed in insurance, AR/Aging, patient financing, assisiting doctors meet goals, and training for every position within a practice. Proficient with CMS, all Microsoft applications, Excel and Dentrix, OpenDental, Eaglesoft, Denticon and multiple other dental software programs. I have a successful campaign track record of new product market/industry rollouts, demonstration of new products/techniques, and servicing client accounts to maintain and grow revenue. I have done this through various methods including: cold calling, door to door lead generation, Chamber of Commerce meetings, and being a part of industry trade shows/conferences.
- Implemented process improvements that reduced patient wait times and increased satisfaction ratings.
- Streamlined operational workflows to enhance team efficiency and service delivery.
- Led cross-functional teams in developing strategic initiatives for practice growth and performance enhancement.
- Mentored staff on best practices in patient care protocols and operational procedures.
- Analyzed key performance indicators to identify areas for operational improvement and resource allocation.
- Coordinated training programs to ensure compliance with industry standards and regulatory requirements.
- Developed budgeting strategies that optimized resource utilization across multiple practice locations.
- Fostered a collaborative environment among staff, promoting engagement and continuous feedback for operational success.
- Oversaw facility maintenance projects to ensure a safe, clean environment for patients and employees alike.
- Optimized clinic workflow by regularly evaluating and adjusting staff roles and responsibilities.
- Nurtured a positive workplace culture by promoting open communication channels, fostering teamwork, and recognizing employee achievements.
- Negotiated contracts with insurers to maximize reimbursement rates while minimizing claim denials.
- Reduced overhead costs through diligent budget management and resource allocation.
- Spearheaded quality improvement initiatives to enhance patient care standards across the practice.
- Collaborated with clinicians to develop targeted marketing strategies that attracted new patients while retaining existing ones.
- Facilitated interdepartmental communication for seamless information sharing between clinical teams and administrative staff members.
- Established performance metrics to evaluate team efficiency and identify areas for improvement.
- Managed financial processes, including billing, collections, and insurance reimbursements, resulting in increased revenue.
- Implemented electronic health record systems, ensuring accurate patient data tracking and reduced errors.
- Streamlined human resources functions such as recruitment, onboarding, benefits administration, performance evaluations, conflict resolution among others.
- Developed strategic partnerships with vendors to secure competitive pricing on supplies and services.
- Coordinated staff training and development programs for improved workforce productivity.
- Championed change management efforts during periods of organizational growth or restructuring, ensuring a smooth transition for all stakeholders.
- Ensured compliance with industry regulations through regular audits, risk assessments, and corrective action plans.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Oversaw accounting, budgeting, and financial reporting.
- Created and implemented organizational policies and procedures.
- Consulted with healthcare professionals on business decisions.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Area Manager/Practice Administrator
10 MonthsCourse Manager
1 Year 4 MonthsCourse Manager
1 Yearteam lead/ FOH manager/training manager
2 Years 5 Monthsdistrict sales manager
3 Years 2 Monthsdistrict sales manager
1 Year 8 Monthsregional operations manager
7 Years 7 MonthsEducation
Registered Dental Hygienist
associates - business management
Various other college courses, as well as extensive third-party training in sales, leadership, team building, communication, all modalities of the dental field, time management, and personal development
Skills
Very comfortable with public speaking
giving presentations
having difficult conversations
teaching/training
and product demonstrations.
Certification
John Maxwell Leadership and Development Mentor Certification
Timeline
PMO, Practice Manager of Operations
Heartland Dental
10.2022 - 10.2025Read More
Area Manager/Practice Administrator
Smile Partners
02.2022 - 12.2022Read More
Course Manager
Sunset Landing Golf Course
10.2020 - 02.2022Read More
Course Manager
Nashboro Golf Course
02.2020 - 02.2021Read More
team lead/ FOH manager/training manager
02.2018 - 07.2020Read More
district sales manager
AIG Broker
02.2013 - 04.2016Read More
district sales manager
Symmetry Financial Group
07.2011 - 03.2013Read More
regional operations manager
National Agents Alliance
06.2005 - 01.2013Read More
Registered Dental Hygienist, practice manager
01.1997 - CurrentRead More
Calhoun Community College
associates from business management
Read More
UAB/ADHP
Registered Dental Hygienist
Read More