Experienced & professional customer service professional in Colorado’s residential homebuilding industry. Seeking a lasting and stable work environment with opportunity for career growth.
Overview
24
24
years of professional experience
Work History
Warranty Manager
Residential Home Building Co
10.2016 - Current
Correspond with homeowners daily to receive requests, determine warrantability & coordinate repairs with the trades.
Execute in-person walk through appointments twice yearly with every new home buyer.
Process warranty & land survey billing.
Compose and send monthly courtesy letters.
Maintain emergency contact lists for all developments.
Perform storm water inspections on all construction sites and create reports.
Medical Transcriptionist
Nuance Transcription Services
03.2010 - 09.2015
Transcribed & edited medical audio records to ensure accuracy of sensitive & private documents as part of patients’ medical health records.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Corrected grammar, spelling and syntax mistakes in medical records.
Office Manager
Integrity FramingIntegrity Framing
10.2003 - 11.2007
Maintained computer and physical filing systems.
Processed payroll, kept books, paid bills & managed construction budget.
Coordinated building schedule.
Facilitate correspondence with all employees & builders.
Administrative Assistant
Family Worship CenterFamily Worship Center
06.2001 - 09.2003
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained office records, kept books & processed bill pay.
Executed record filing system to improve document organization and management.
Scheduled meetings, appointments and events.
Teacher’s Assistant
Cape Coral Christian School
08.1999 - 05.2001
Assisted teachers with classroom procedures
Monitored students & helped to maintain order and safety in the classrooms.
Graded papers, communicated with parents, and participated in daily staff meetings.
Taught K-12 art classes and coached high school volleyball.