Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cari Phillips

Safford,AZ

Summary

Detail-oriented Assistant Manager offers more than 20 years progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

16
16
years of professional experience

Work History

Grocery 3rd (Assistant Manager)

Safeway
Thatcher, AZ
11.2019 - 10.2023
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Coached and developed store associates through formal and informal interactions.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.

Associate

Circle K Corp
Safford, AZ
10.2018 - 01.2019
  • Provided excellent customer service by addressing customer concerns in a timely manner.
  • Rotated stock as needed to ensure freshness of product displayed on shelves.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Cashiered with two cash registers at once in tandem to maximize customer flow.

Assistant Produce Manager

Bashas'
Morenci, AZ
02.2017 - 04.2017
  • Monitored inventory levels of fresh produce, ensuring optimal stock levels were maintained.
  • Maintained cleanliness of work area by sweeping floors, cleaning shelves, disposing of trash bins regularly.
  • Received produce deliveries and unloaded produce.
  • Replenished, rotated and culled displays several times daily.
  • Trimmed, washed, and bundled produce.

2nd Assistant Store Director

Foodland Grocery Store
Waipio, HI
08.2013 - 10.2014
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Managed customer service inquiries and complaints in a timely manner.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.

Assistant Manager

Kmart
Waipahu, HI
08.2007 - 08.2012
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Delegated work to staff, setting priorities and goals.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.

Education

GED -

Pima High School
Pima, AZ
03-1993

Skills

  • Employee coaching and Development
  • Task Delegation
  • Retail Operations Management
  • Sales Monitoring
  • Customer Service
  • Employee Engagement
  • Employee Scheduling
  • Fast paced environment
  • Multi tasking
  • Cash Handling
  • Inventory
  • Vendor Management

Timeline

Grocery 3rd (Assistant Manager)

Safeway
11.2019 - 10.2023

Associate

Circle K Corp
10.2018 - 01.2019

Assistant Produce Manager

Bashas'
02.2017 - 04.2017

2nd Assistant Store Director

Foodland Grocery Store
08.2013 - 10.2014

Assistant Manager

Kmart
08.2007 - 08.2012

GED -

Pima High School

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Cari Phillips