Caricia Gonzales
Albuquerque,New Mexico
Overview
17
17
years of professional experience
Work History
Server/Keyholder
Tasty Pot
Albuquerque, NM
10.2023 - 11.2024
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Jinja Bar & Bistro
Albuquerque, NM
12.2009 - 09.2011
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Lead Sales Associate
State Beauty Supply
07.2007 - 05.2009
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Developed and maintained knowledge of current sales
Timeline
Server/Keyholder
Tasty Pot
10.2023 - 11.2024
Server
Jinja Bar & Bistro
12.2009 - 09.2011
Lead Sales Associate
State Beauty Supply
07.2007 - 05.2009