ELEANOR BUCHANAN
Edmonton,Canada
Summary
I have a B.A. in Art History, and I am pursuing a Library Technology Diploma. I have a strong interest in archiving, preservation, and records.
I have a solid foundation in customer service and administrative support. Proven adaptability and strong work ethic in various roles. I possess expertise in delivering exceptional service, with effective communication skills and a calm demeanor.
Overview
7
7
years of professional experience
Work History
Server/Keyholder
Rockin Robyn's Diner
Edmonton, CA
03.2023 - Current
- Providing professional and friendly service to all customers.
- Training new employees on restaurant procedures.
- Addressing complaints and resolving issues.
- Managing inventory and supplies.
Administration/Manual
Richards Wilcox Builders Hardware
Midland, Canada
06.2021 - 01.2023
- Updated and maintained sales and purchase orders while monitoring daily emails and orders.
- Developed spreadsheets to effectively track inventory and budgets.
- Customer interaction and invoicing.
Learning Support/Teaching Assistant
CER Education, Titus Salt School
Baildon, UK
12.2021 - 06.2022
- Provided one-on-one support to students requiring additional assistance.
Sewing Machinist
Canvasman
Baildon, UK
06.2020 - 12.2020
- Set up and operated industrial sewing machines to put together boat tops and other small projects such as PPE.
Bartender
Bacchus Late Bar, and The Surbiton Club
London, UK
01.2019 - 03.2020
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Education
LIT - Library And Information Science
MacEwan University
EdmontonBachelor of Arts - Art History
Kingston University
London, UK12.2021
Foundation Diploma - Illustration and Fine Art
Leeds Arts University
Leeds, UK05.2017
Diploma - Social and Therapeutic Horticulture
Shipley College
Saltaire, UK06.2022
Skills
- Email management
- Service prioritization
- Team and individual work
- Inventory oversight
- Order fulfillment
- Order processing
- Opening and closing procedures
- Conflict resolution
- Food and beverage service
Other Achievements
University LGBT+ Society Wellbeing and Media Officer:
- Dealt with student concerns, directed to appropriate help, ran activities and meetings, and managed social media for 2 years.
Hope Grows (Small business owner):
- Ran a planet conscious business rooted in horticulture, involved advertising, purchasing, sales, social media, and making/selling products (plants, crafts, etc.)
Timeline
Server/Keyholder
Rockin Robyn's Diner
03.2023 - Current
Learning Support/Teaching Assistant
CER Education, Titus Salt School
12.2021 - 06.2022
Administration/Manual
Richards Wilcox Builders Hardware
06.2021 - 01.2023
Sewing Machinist
Canvasman
06.2020 - 12.2020
Bartender
Bacchus Late Bar, and The Surbiton Club
01.2019 - 03.2020
LIT - Library And Information Science
MacEwan University
Bachelor of Arts - Art History
Kingston University
Foundation Diploma - Illustration and Fine Art
Leeds Arts University
Diploma - Social and Therapeutic Horticulture
Shipley College