Carina Aguilar
Lebanon,TN
Summary
Bringing expertise in customer service and operations with strong leadership and problem-solving skills. Skilled in high-pressure situations and optimizing processes, leveraging tech-savviness and detail orientation. Offers flexibility and adaptability across diverse environments to drive efficiency and achieve team goals.
Overview
10
10
years of professional experience
Work History
Dasher
DoorDash
10.2020 - Current
- Delivered food orders efficiently, ensuring timely and accurate service to customers.
- Navigated optimal routes using GPS technology to minimize delivery times.
- Communicated effectively with customers regarding order status and any delays.
- Maintained high customer satisfaction ratings through professional interactions.
Assembly Line Production Worker
Onin Staffing
Lebanon, TN
08.2025 - 02.2026
- Collaborated with team members to streamline workflows and reduce downtime.
- Monitored inventory levels and communicated needs to management for restocking.
- Assisted in troubleshooting equipment issues, ensuring minimal disruption to operations.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
Operations Coordinator
Ferguson Enterprises LLC
Lebanon, TN
04.2024 - 04.2025
- Assists data collection from various sources and prepares spreadsheets for data analysis.
- Facilitated Credits dealing with customer returns.
- Assisted in daily reports such as No Average cost, Cash Sale Reviews, and orders flagged for deletion.
- Delegated work to staff, setting priorities and goals.
- Created documentation outlining operating instructions for staff members.
LMSP Operations Specialist
Amazon
Nashville, TN
10.2023 - 04.2024
- Complied to Standard Operation Procedure (SOP) for case handling, while leveraging multiple Amazon tools to complete complicated high-judgement investigations and decision making.
- Evaluated root cause and performed data analyses to identify opportunities for process improvements.
- Escalated trends or issues or pain points occurring within the process.
Equipment Operator
Lowes Distribution Center
Rome, GA
11.2015 - 12.2022
- Participated actively in weekly safety meetings held by the site manager.
- Loaded, unloaded, picked, and staged product for shipping, or receiving purposes.
- Performed daily equipment checks to ensure proper functioning.
- Ensured safety protocols were followed when operating the reach truck, sit-down forklift, stand up forklift, clamp truck, and pallet rider.
Education
Some College (No Degree) - Supply Chain Management
Western Governors University
Salt Lake City, UTAssociate of Arts - Audio Engineer
SAE Institute
Nashville, TN11.2027
Skills
- Employee Coaching
- Leadership
- Tech-savviness
- Food Safety
- Customer Service
- Computer Skills
- Detail Oriented
- Professional Appearance
- Excellent Time Management
- GPS navigation
Timeline
Assembly Line Production Worker
Onin Staffing
08.2025 - 02.2026
Operations Coordinator
Ferguson Enterprises LLC
04.2024 - 04.2025
LMSP Operations Specialist
Amazon
10.2023 - 04.2024
Dasher
DoorDash
10.2020 - Current
Equipment Operator
Lowes Distribution Center
11.2015 - 12.2022
Some College (No Degree) - Supply Chain Management
Western Governors University
Associate of Arts - Audio Engineer
SAE Institute