Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carina Aguirre

Boynton Beach,FL

Summary

Dynamic Assistant Store Manager with a proven track record at Family Dollar, enhancing store appearance and driving sales through strategic merchandise displays. Expert in inventory management and customer service, fostering a positive team culture and significantly improving customer satisfaction ratings. Skilled in POS systems and adept at resolving issues efficiently.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Family Dollar
07.2022 - 02.2025
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Assistant Store Manager

Creative Roses
06.2014 - 08.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Merchandiser

Macy's
01.2021 - 03.2021
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Education

Kinesiology

Palomar College
San Marcos, CA

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Retail operations
  • Store organization
  • Time management
  • Store opening and closing
  • Attention to detail
  • Stock management
  • POS systems
  • Pricing and markdowns
  • Display setup
  • Issue resolution
  • Transaction processing
  • Stock rotations
  • Inventory counting

Languages

Spanish
Native or Bilingual

Timeline

Assistant Store Manager

Family Dollar
07.2022 - 02.2025

Merchandiser

Macy's
01.2021 - 03.2021

Assistant Store Manager

Creative Roses
06.2014 - 08.2021

Kinesiology

Palomar College

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Carina Aguirre