Carina Alzueta
Maitland,FL
Summary
Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales. Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Brand Ambassador Florida Blue
TEAMS
06.2022 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
Customer Service
PDL Non-Profit
02.2018 - Current
- Handled cash, check and credit cards, processing transactions onsite for products and services.
- Utilized persuasive sales techniques to convert leads into sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Reconciled inventory and customer orders regularly to monitor product availability.
- Attracted customers and generated sales using promotional materials.
- Tracked and measured sales activity using mobile technology, reporting sales from field.
Administrative Assistant
Harmony Healthcare Orlando
04.2022 - 10.2022
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor of Arts - Legal Studies
University of Central Florida
Orlando, FL05.2003
Associate of Arts - Elementary School Teaching
Valencia College
Orlando, FL08.2001
Skills
- Revenue Generation
- Customer Relations
- Business Growth
- Customer Engagement
- Brand Awareness
- Marketing
- Customer Service
- Relationship Builder
- Product Demonstration
Certification
CPR
HIV Tester
Languages
Spanish
Native or Bilingual
Timeline
Brand Ambassador Florida Blue
TEAMS
06.2022 - Current
Administrative Assistant
Harmony Healthcare Orlando
04.2022 - 10.2022
Customer Service
PDL Non-Profit
02.2018 - Current
Bachelor of Arts - Legal Studies
University of Central Florida
Associate of Arts - Elementary School Teaching
Valencia College
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