CARINA CATALANO
Fairport,NY
Summary
A motivated Health and Human Services graduate, current dental hygiene student and former Collegiate Student-Athlete Captain with a background in brand representation, media operations, and team leadership. Proven ability to manage complex schedules and high-pressure environments, from retail consultation at Sephora at Kohls to live broadcasting with the Rochester Americans. Seeking to leverage strong communication and organizational skills to contribute to the Sephora team.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Sephora at Kohls
12.2024 - Current
- Brand Ambassadorship: Serve as a primary point of contact for clients, providing expert product knowledge and personalized consultations to drive brand loyalty and sales.
- Client Relations: Manage high-volume customer interactions, resolving concerns with a solution-oriented mindset and maintaining a professional brand image.
- Trends & Analysis: Stay current on industry trends and product launches to provide relevant recommendations in a fast-paced retail environment.
- Demonstrated extensive product knowledge to educate clients on skincare and makeup techniques.
Broadcasting Staff
Rochester Americans Hockey
Rochester, NY
12.2022 - Current
- Technical Troubleshooting: Identify and resolve technical issues during live broadcasts, ensuring seamless delivery and high-quality production standards.
- Operational Agility: Manage multiple tasks simultaneously in a time-sensitive environment, adapting quickly to changing broadcast needs and schedules.
- Collaboration: Partner with production and media teams to coordinate logistics and ensure all broadcast objectives are met.
10u/12u Coach
UNY Revolution Fastpitch
Fairport, NY
01.2021 - Current
- Strategic Planning: Analyze team performance data to develop competitive strategies and tailored training programs for athletes.
- Stakeholder Communication: Act as the lead liaison for parents and staff, delivering clear updates on scheduling, progress, and administrative requirements.
Education
Bachelor of Arts - Health and Human Services
University at Buffalo, The State University of New York
05-2024
Bachelor of Science - Dental Hygiene
Monroe Community College
Rochester, NY05-2027
Skills
- Customer service
- Organization and multitasking
- Flexibility and adaptability
- Customer engagement
- Team collaboration
Leadership and activities
Collegiate Student-Athlete Captain | Buffalo, NY Student-Athlete | August 2020 – May 2024 Time Management: Successfully balanced 20+ hours of weekly athletic commitments with a full-time academic load. Leadership: Mentored teammates and facilitated communication between players and coaching staff to resolve conflicts and improve team cohesion. Collegiate Student-Athlete Captain | Buffalo, NY Student-Athlete | August 2020 – May 2024 Time Management: Successfully balanced 20+ hours of weekly athletic commitments with a full-time academic load. Leadership: Mentored teammates and facilitated communication between players and coaching staff to resolve conflicts and improve team cohesion.
Languages
English
Native or Bilingual
Timeline
Beauty Advisor
Sephora at Kohls
12.2024 - Current
Broadcasting Staff
Rochester Americans Hockey
12.2022 - Current
10u/12u Coach
UNY Revolution Fastpitch
01.2021 - Current
Bachelor of Arts - Health and Human Services
University at Buffalo, The State University of New York
Bachelor of Science - Dental Hygiene
Monroe Community College