Carina Limon
Del Rio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Merchandise Operation Supervisor
Sephora Inside JCPenney
Del Rio, TX
02.2018 - 10.2021
- Conducted regular inventory audits to ensure accuracy of stock levels.
- Implemented technology solutions such as barcode scanning systems or automated replenishment tools.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
- Placed prices and descriptive signage to enhance displays and promote items.
- Collaborated with other departments within the organization to ensure timely delivery of products.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Organized product launches, including creating promotional materials and coordinating store displays.
- Stocked shelves, racks, and bins with new or transferred merchandise.
Beauty Advisor
Sephora Inside JCPenney
Del Rio, TX
06.2017 - 02.2018
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Advised customers on various styling techniques for hair care products such as shampoos and conditioners.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Bagged or packaged purchases and wrapped gifts.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Placed special orders or called other stores to find desired items.
- Recommended complementary products based on guest interests or items selected for purchase.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Provided customers with product advice and recommendations based on their individual needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
Customer Service Cashier
JCPenney
Del Rio, TX
10.2014 - 06.2017
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained work area and kept cash drawer organized.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Recommended, selected, located, and obtained products to meet customer needs.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Welcomed customers, offering assistance to help find store items.
Clerk
Ramirez and Jenkins Insurance Agency
Del Rio, TX
04.2013 - 07.2013
- Copied, sorted and filed records of office activities and business transactions.
- Answered phones in a courteous manner while providing excellent customer service.
- Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
- Answered telephones, directed calls, and took messages.
Education
HS Diploma
Del Rio High School
Del Rio, TX07-2013
Some College (No Degree) - Social Studies
Southwest Texas Junior College
Del Rio, TXSkills
- Operations Management
- Inventory Control
- Staff Discipline
- Merchandise Restocking
- Customer Complaint Resolution
- Customer Service
- Bilingual
Timeline
Merchandise Operation Supervisor
Sephora Inside JCPenney
02.2018 - 10.2021
Beauty Advisor
Sephora Inside JCPenney
06.2017 - 02.2018
Customer Service Cashier
JCPenney
10.2014 - 06.2017
Clerk
Ramirez and Jenkins Insurance Agency
04.2013 - 07.2013
HS Diploma
Del Rio High School
Some College (No Degree) - Social Studies
Southwest Texas Junior College
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