Rogelio Robles Jr
Shakopee,MN
Summary
Outgoing Operations Supervisor with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Merchandise Operation Supervisor
Valleyfair Merchandise Op-Sup
04.2022 - Current
- Plans and organizes shops in order to increase revenue
- Tracked company equipment, tools and technology to manage inventory.
- Documents associates paperwork
- Makes schedules and organizes Dailies for leadership
- Manage daily operation tasks
- Proficient in Micros and Dataworks
- Manages 12+ merchandise shops throughout the season
- Orders apparel and other top selling items
- Ensures associates are trained in customer service
- Strengths Finder Results Arranger Consistency Analytical Deliberative Restorative
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
Bowlero Operations Manager
Bowlero
11.2021 - 04.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
Valleyfair Area Supervisor
03.2021 - 11.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
In-charge Ride Associate
Cedar Point
07.2020 - 10.2020
- Monitored passengers and ride operations and enforced safety regulations.
- Operated variety of amusement park rides and monitored passenger safety and comfort..
Team-Lead/Supervisor
Valleyfair Amusement Park
03.2019 - 10.2019
Meat Department Clerk
Cub Foods
10.2018 - 02.2019
- Followed proper safety, handling and cross-contamination procedures.
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Restocked products based on available inventories and customer demands.
Team-Lead
Valleyfair Amusement Park
08.2018 - 11.2018
Associate
Valleyfair Amusement Park
06.2018 - 08.2018
Education
No Degree -
Normandale Community College
Bloomington08.2020
High School Diploma -
Shakopee High School
Shakopee, MN10.2017
Gladys Porter High School
Brownsville, TX08.2016
Skills
- Bilingual
- Manage Operations
- Supplier monitoring
- Complex Problem-Solving
- Warehouse Operations
- Team Training and Onboarding
- Inventory Tracking and Management
Accomplishments
- Achieved a Cornerstone award by upholding Valleyfairs Core Values with accuracy and efficiency.
Certification
- Forklift Certification, Valleyfair - February 2023
- Food Serve Safe, Valleyfair- December 2023
Languages
Spanish
Native or Bilingual
Timeline
Merchandise Operation Supervisor
Valleyfair Merchandise Op-Sup
04.2022 - Current
Bowlero Operations Manager
Bowlero
11.2021 - 04.2022
Valleyfair Area Supervisor
03.2021 - 11.2021
In-charge Ride Associate
Cedar Point
07.2020 - 10.2020
Team-Lead/Supervisor
Valleyfair Amusement Park
03.2019 - 10.2019
Meat Department Clerk
Cub Foods
10.2018 - 02.2019
Team-Lead
Valleyfair Amusement Park
08.2018 - 11.2018
Associate
Valleyfair Amusement Park
06.2018 - 08.2018
No Degree -
Normandale Community College
High School Diploma -
Shakopee High School
Gladys Porter High School