Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carina Manning

Perry,UT

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

Last Chance Transportation
06.2013 - Current
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Assisted development and implementation of new administrative procedures.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Managed department budgets and generated financial reports for management review.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs and records to quickly handle all documentation for Human Resources.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Managed customer accounts and invoicing.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
  • Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Executed record filing system to improve document organization and management
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
  • Assisted development and implementation of new administrative procedures
  • Processed customer orders accurately and within agreed timeframes to meet service standards
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services
  • Managed filing system, entered data and completed other clerical tasks
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes
  • Assisted coworkers and staff members with special tasks on daily basis
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files

Education

High School Diploma - Diploma

Mountain High School
Kaysville, UT
05.2001

Skills

  • Critical Thinking
  • Data Management
  • Office Management
  • Workflow Planning
  • Recordkeeping
  • Labor Relations
  • Customer Service
  • Phone Call Answering
  • Excel Spreadsheets
  • Reading Comprehension
  • Business Administration
  • Accounting Support
  • Coordination
  • Data Entry Documentation
  • Administrative Support

Timeline

Administrative Assistant

Last Chance Transportation
06.2013 - Current

High School Diploma - Diploma

Mountain High School

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Carina Manning