Social work student seeking to begin a career in the field of reentry. Effective in promoting a positive and productive work environment; excels in communication; resourceful and efficient. Focused student eager to make change on a macro level.
Overview
10
10
years of professional experience
Work History
QPS Coordinator & Guest Services at the Women's Center & LGBT+ Services
Ramapo College of New Jersey
08.2024 - Current
Assisting students with mental and physical health related issues
Designing and hosting inclusive educational programs about LGBTQ+ and women's history and health
Hosting weekly discussion groups with ten or more routine attendees
Communicating with coworkers and professional faculty daily to ensure smooth operation of our sector
Customer Service Associate
CVS Pharmacy
05.2023 - 09.2023
Directed customers in locating products and facilitated the checkout and returning process on POS and self-checkout, with highest customer satisfaction rating at location
Arranged appointments for passport and printed photos with clientele daily
Organized employee workspace to improve efficiency and navigability
Stocked and faced the store each shift using scanners and ensured correct counts for each product on the shelves for ease of access
Restaurant Industry Professional
Various locations
02.2015 - 09.2022
Assumed role as server and attained bartending techniques within 1 month, including learning how to mix drinks and serve large groups, and how to enhance a customer's experience with consistent appreciation
Tended to regulars and newcomers alike under high pressure, developing ability to handle dissatisfied customers even during peak hours such as during football season and bringing sales to a minimum of $1k per server
Managed heavy crowds and large parties of 20-75+ patrons
Social Work Intern
New Jersey Reentry Corporation
01.2024 - 12.2024
More than 300 hours completed as of December 2024 as a social work intern
Tasks and responsibilities include observing and assisting with biopsychosocial evaluations; handling confidential PII in hard copies and in Salesforce; continually contributing to a database of resources available for referral; hosting social work groups once per week as part of the clients' mandatory orientation; assisting with developing and implementing individualized service plans for each client
Hospice Volunteer
Valley Hospital System
11.2023 - 02.2024
Performed administrative duties, such as organizing outgoing mail for hundreds of patients and families, as well as assembling care packages to optimize office operations and fulfill the specific needs of the organization and its sponsors; accompanied patients on a weekly basis to bring comfort and relief to families and patients, easing pressure on staff and all in the care process
Education
Bachelor of Social Work -
Ramapo College of New Jersey
Mahwah, NJ
06.2025
Spanish Education - Italian
Rowan University
Glassboro, NJ
05.2020
Skills
Google Suite
Canva
Social media applications
Instagram
Facebook
Point of Sale Technology
Timeline
QPS Coordinator & Guest Services at the Women's Center & LGBT+ Services
Ramapo College of New Jersey
08.2024 - Current
Social Work Intern
New Jersey Reentry Corporation
01.2024 - 12.2024
Hospice Volunteer
Valley Hospital System
11.2023 - 02.2024
Customer Service Associate
CVS Pharmacy
05.2023 - 09.2023
Restaurant Industry Professional
Various locations
02.2015 - 09.2022
Spanish Education - Italian
Rowan University
Bachelor of Social Work -
Ramapo College of New Jersey
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