Carina VanTol
Oradell
Summary
Efficient Medical Office Associate known for high productivity and the ability to complete tasks with precision. Skilled in patient scheduling, medical billing, and records management. Excel at communication, problem-solving, and time management, ensuring seamless office operations and positive patient experiences.
Overview
16
16
years of professional experience
Work History
Medical Billing
Sovereign Medical Group
Oradell
10.2024 - 07.2026
- Contributed to development of policies and procedures for medical billing operations to enhance compliance and efficiency.
- Managed incoming mail for medical billing claims and payments from insurance companies and other payors to ensure accurate record-keeping.
- Processed medical claims efficiently for timely reimbursement.
- Engaged with patients on outstanding balances and payment options to facilitate timely resolution of accounts.
Medical Office Manager
Sovereign Medical Group
Glen Rock
08.2018 - 10.2024
- Managed daily operations of medical office, optimizing workflow to support patient care.
- Coordinated patient scheduling and appointment management, enhancing access to medical services.
- Implemented office policies to enhance efficiency and patient satisfaction.
- Maintained medical records systems, ensuring compliance with regulations.
- Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
- Oversaw front desk operations, streamlining patient check-in and checkout processes.
- Managed staff scheduling and set patient scheduling policy.
- Reviewed employee time sheets for accuracy before submitting them for payroll processing.
Medical Receptionist
Bergen Gastroenterology And Medical Associates
Emerson
05.2010 - 08.2018
- Managed patient scheduling and appointment coordination efficiently.
- Confirmed scheduled appointments and gathered additional details from patients to ensure accurate records.
- Processed insurance verifications and collected documentation to facilitate patient care and billing.
- Maintained organized medical records and ensured confidentiality compliance.
- Utilized electronic health record systems for accurate data entry and retrieval.
- Answered incoming calls, addressing inquiries from patients and coordinating with medical offices for seamless communication.
- Checked patients in and out for appointments and collected co-payments.
Education
William Paterson University of New Jersey
Wayne, NJSkills
- Team leadership
- Office management
- Appointment scheduling
- EMR / EHR
- Front desk operations
- Insurance verifications
- Patient relations
Timeline
Medical Billing
Sovereign Medical Group
10.2024 - 07.2026
Medical Office Manager
Sovereign Medical Group
08.2018 - 10.2024
Medical Receptionist
Bergen Gastroenterology And Medical Associates
05.2010 - 08.2018
William Paterson University of New Jersey