Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Carine BUSHIRI

Abingdon,MD

Summary

Dynamic IT Tech Coordinator with proven expertise at Amazon Fulfillment Center in managing IT assets and optimizing inventory processes. Skilled in network troubleshooting and project management, I excel in problem-solving and adaptability, ensuring seamless operations and minimal downtime. Committed to enhancing efficiency and supporting team objectives through strategic resource allocation.

Overview

8
8
years of professional experience

Work History

IT Equipment Coordinator

Amazon Fulfillment Center
Baltimore, MD
11.2020 - Current
  • Managing inventory levels, including storage and procurement.
  • Allocating and maintaining IT equipment throughout the Fulfillment Center.
  • Supporting the operations team by overseeing IT inventory, coordinating the ordering, delivery, and auditing of assets assigned to the IT department.
  • Ensuring the upkeep of standardized organization and cleanliness across all IT areas.
  • Allocating, maintaining, and troubleshooting IT equipment used in Amazon Operations facilities.
  • Managing and maintaining Zebra terminals, printers, thin clients, PCs, scanners, and portable handheld terminals.
  • Troubleshooting issues effectively to ensure minimal disruption to operations.
  • Prioritizing tasks based on departmental goals and production objectives to ensure efficient workflow and support.

Support Associate IT

Amazon.com services LLC
Baltimore, Maryland
02.2017 - Current
  • Supports the design, implementation, and management of all enterprise systems, network hardware, software, and related peripherals.
  • Manages the maintenance, installation, configuration, troubleshooting, security, and integration of systems/network hardware and software including servers, routers, switches, wireless, VPN, firewalls, VLANs, DHCP, and other related systems.
  • Performs network analysis using tools and applications to maintain the highest availability and implements operational changes to computers, networks, and related technologies.
  • Research and evaluate new technologies, plan implementation with other technical staff.
  • Performed IT service desk side supporting Amazon sites. documenting, tracks and monitors the problem to ensure a timely resolution.
  • Provide Systems Administration support for hosted and IT environments.
  • Administer user accounts, permissions, access rights and performed security audits on systems.
  • Diagnosed and resolved hardware/ software connectivity issues and performed system backups and recovery.

FC Associate I

Amazon.com services LLC
Baltimore, Maryland
02.2017 - 11.2020
  • Process, package, and ship orders accurately.
  • Organize stocks, maintain inventory, and inspect products for defects and damages.
  • Organize warehouse space, receive, unload and place incoming inventory items appropriately.

Intern

TNC Technologies LLC
Randallstown, Maryland
06.2018 - 06.2019
  • Worked closely with Architecture, Development, Test, Security, and IT Services team, following best practices for quality, testability & operability.
  • Provided application and technical support for the organization.
  • Assisted with designing maintenance procedures and putting them into operation.
  • Liaised with programmers, applications/operational staff, IT project managers and other staff.

Education

Associate of Applied Science - Computer Networking

The Community College of Baltimore County
Essex, MD
05-2026

Skills

  • Network troubleshooting
  • System installation
  • Database management
  • Technical support
  • Project management
  • IT asset management
  • Equipment repairs
  • Inventory and restocking
  • Equipment maintenance
  • Time management
  • Problem-solving abilities
  • Problem-solving
  • Self motivation
  • Adaptability and flexibility

Languages

English
Full Professional
French
Native/ Bilingual
Swahili
Native/ Bilingual

References

References available upon request.

Timeline

IT Equipment Coordinator

Amazon Fulfillment Center
11.2020 - Current

Intern

TNC Technologies LLC
06.2018 - 06.2019

Support Associate IT

Amazon.com services LLC
02.2017 - Current

FC Associate I

Amazon.com services LLC
02.2017 - 11.2020

Associate of Applied Science - Computer Networking

The Community College of Baltimore County