CARIS SMITH
AT&T- Alliance Mobile
Melbourne,AR
2
years of professional experience
Work History
Wireless Sales Representative
8 Months- Recommended complementary purchases to customers, increasing revenue.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled returns, exchanges, and warranty claims with professionalism and ease, minimizing potential dissatisfaction.
- Collaborated with team members to achieve store-wide goals and maintain a positive work environment.
Wireless Sales Expert
6 Months- Consulted customers on wireless devices, plans, and accessories to match needs with service solutions.
- Demonstrated product features, pricing options, and promotions to support informed purchasing decisions.
- Processed activations, upgrades, and account changes accurately through point-of-sale systems.
- Resolved customer questions on billing, device setup, and wireless service functionality.
- Maintained strong product knowledge across smartphones, tablets, wearables, and connected devices.
- Supported sales floor operations by organizing displays and ensuring merchandise availability.
- Balanced multiple priorities while meeting sales targets and delivering consistent customer support.
- Built customer relationships through responsive service and clear communication during complex transactions.
- Promoted quality customer service by executing follow up procedures.
- Boosted store revenue through upselling and cross-selling of wireless devices, accessories, and plans.
- Monitored facility to provide clean, organized shopping experience.
Assistant
1 Year 1 Month- Assisted in daily operations, ensuring smooth workflow and effective communication among team members.
- Supported inventory management, tracking stock levels to maintain supply continuity.
- Maintained detailed records of transactions and communications, ensuring accuracy in reporting systems.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Online Personal Shopper
5 Months- Delivered personalized shopping experiences by understanding customer preferences and needs.
- Utilized Walmart's online platform to efficiently process orders and manage inventory.
- Collaborated with team members to enhance product selection and optimize order fulfillment processes.
- Assisted in training new staff on online shopping procedures and platform navigation.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers' exact specifications.
Seasonal Sales Associate
5 Months- Assisted customers in product selection and provided information on features and benefits.
- Maintained organized sales floor, ensuring merchandise was displayed effectively and attractively.
- Processed transactions accurately using point-of-sale (POS) systems to enhance customer experience.
- Responded to customer inquiries and resolved issues promptly to maintain satisfaction levels.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Participated in inventory management by tracking stock levels and assisting with restocking efforts.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Skills
Fast learner
Time management
Computer skills
Attention to detail
Verbal and written communication
Team collaboration
Relationship building
Basic mathematics
Task prioritization
Multitasking and organization
Flexibility and adaptability
Client interaction
Editing and proofreading
Record keeping
Inventory management
Timeline
Wireless Sales Representative
AT&T- Alliance Mobile
03.2026 - CurrentRead More
Wireless Sales Expert
Verizon
09.2025 - 03.2026Read More
Online Personal Shopper
Walmart
03.2025 - 08.2025Read More
Seasonal Sales Associate
Bath and Body Works
09.2024 - 02.2025Read More
Assistant
Outlaw Snax
08.2024 - 09.2025Read More
Melbourne High School
Read More