Juan Rodriguez
Wireless Sales Representative
Hermiston,OR
Summary
Motivated and detail-oriented professional with hands-on experience in fast-paced retail and food service environments, combining strong organizational skills with a proven ability to lead teams and deliver results. Demonstrated success in training staff, managing inventory, and optimizing daily operations to meet company goals. Adept at handling logistics, resolving issues efficiently, and maintaining clear communication across departments. Recognized for exceeding sales targets and ensuring customer satisfaction through product knowledge and responsive service. Eager to bring a reliable work ethic, multitasking ability, and team-focused attitude
Overview
2
2
years of professional experience
2
2
Language
Work History
Wireless Sales Representative
OSL Retail Services
02.2025 - Current
- Upsold customers by recommending accessories and promotions to increase revenue.
- Boosted store sales by maintaining a thorough understanding of current promotions and wireless plans.
- Assisted with staff training initiatives to ensure consistent delivery of high-quality service across the team.
- Nurtured long-term client relationships that resulted in increased loyalty, referrals, and repeat business for the store.
- Contributed to a positive company culture by actively participating in team meetings, sharing ideas for improvement, and supporting colleagues when needed.
- Consistently achieved top performer status within the store for monthly sales volume and customer retention rates.
- Consistently exceeded monthly sales targets by an average of 20% through personalized customer engagement, and in-depth product knowledge.
Restaurant Team Trainer
Loves Travel Stop & Country Store
02.2023 - 01.2025
- Delivered efficient and friendly service at both the counter and drive-thru, enhancing overall customer satisfaction.
- Maintained a clean and sanitary work environment by strictly following food safety regulations and cleaning protocols.
- Resolved customer concerns professionally, offering effective solutions within company policy, to ensure a positive customer experience.
- Assisted in onboarding and training new team members by leading orientations, demonstrating key tasks, and providing constructive feedback.
- Boosted sales by consistently upselling menu items, and highlighting limited-time promotions.
- Proactively focused on improving drive-thru service times to enhance speed, accuracy, and customer satisfaction.
- Trained other employees in customer service, food safety, and performance requirements.
Education
High School Diploma -
05.2001 -
- Maintained a cumulative GPA of 3.4 throughout high school.
- Achieved a Top 5 GPA ranking in my class for the year 2021.
- Completed college level coursework through dual enrollment
Skills
Goal oriented
Team leadership
Inventory & Logistics coordination
Time management & Multitasking
Microsoft excel
experience in shift leading
fluent in Spanish
Fast paced worker
calm and collective
easily adaptable
Timeline
Wireless Sales Representative - OSL Retail Services
02.2025 - Current
Restaurant Team Trainer - Loves Travel Stop & Country Store
02.2023 - 01.2025
RIverside Jr/ Sr High School - High School Diploma,
05.2001 -