Carisa Bucholz
Eau Claire,WI
Summary
Hello! My name is Carisa Bucholz. I'm 24 years old and a high school graduate, however at this time I am not looking into any further education. I have a passion for helping people and I also love animals and the arts! I thrive in an environment where I can work on my own for the most part, but also have people I can ask for support when I need to. I'm an introvert, so it takes me a little time to feel comfortable in a new space, but I believe I'm a very strong and confident employee once I'm comfortable. Although I do enjoy my current job, I am looking for new opportunities to expand my skills and maybe one day truly find my calling. Thank you so much for your consideration!
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Larson Companies
Eau Claire, WI
03.2021 - Current
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
- Resolved customer complaints promptly and courteously.
- Provided information about hotel amenities, services, and local attractions.
- Maintained cleanliness of lobby area at all times.
- Inputted guest information into computer system accurately and securely.
- Addressed customer needs in a timely manner.
- Managed cash drawer responsibly throughout shift.
- Generated daily reports detailing occupancy levels, revenue amounts.
Front Desk Assistant
Planet Fitness
Eau Claire, WI
10.2019 - 03.2021
- Greeted and welcomed gym members, visitors, and guests upon arrival.
- Handled customer inquiries in person, via telephone, or email.
- Processed membership applications and payments accurately and efficiently.
- Monitored the gym floor to ensure safety regulations were followed by patrons.
- Responded promptly to customer complaints or issues regarding the facility or equipment.
- Balanced cash register tills at the end of each shift according to company standards.
- Inspected locker rooms regularly to ensure cleanliness was maintained throughout the day.
- Conducted tours of the facilities for potential new members interested in joining the gym.
- Cleaned and sterilized gym equipment multiple times throughout shift to decrease amount of harmful bacteria.
- Re-racked weights to maintain neat, organized and clean gym.
Education
High School Diploma -
North High School
Eau Claire, WI05-2018
Skills
- Guest Check-In And Check-Out
- Visitor Check-In Skills
- Check-In Management
- Guest Reservation Management
- Payment Processing
- Exceptional Customer Support
- Hotel Services And Hospitality
- Artistic Flair
- Superb Attention To Detail
- Creative Design
- Excellent Team Player
- Inventiveness
- Basic accounting
- Report Preparation
- Computer Proficiency
Affiliations
- Creative expression
- Working with animals
- Interacting with the community
- Playing games with friends
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Front Desk Agent
Larson Companies
03.2021 - Current
Front Desk Assistant
Planet Fitness
10.2019 - 03.2021
High School Diploma -
North High School